topic Re: Continually freezing and error message there is a technical fault. Please try later in Sky Stream

Continually freezing and error message there is a technical fault. Please try later

Sheila10 — Thu, 14 Mar 2024 20:04:35 GMT

Sky stream is continually either freezing or showing blank screen with message : There is a technical fault. Please try later

MarkGoldsmith — Thu, 14 Mar 2024 20:12:30 GMT

Have you tried unplugging it for a couple of minutes?

if that doesn't help , how do you have it connected to the internet via WiFi or Ethernet cable?

Exiled-in-HH — Fri, 15 Mar 2024 09:33:22 GMT

What is the connection speed between your router and Puck?

You measure that using the Netflix Network Check on your Puck😉

MarkGoldsmith — Fri, 15 Mar 2024 09:44:43 GMT

@Exiled-in-HH wrote:
What is the connection speed between your router and Puck?

You measure that using the Netflix Network Check on your Puck😉

Assuming of course the Netflix app will open 😀

Exiled-in-HH — Fri, 15 Mar 2024 11:25:43 GMT

If it doesn't open then there is an issue that should be reported to Sky nott the Sky Community Discussion forums🤔