topic Re: I've got the lets get connected page up but can't scroll down to WiFi password with tv remote in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/I-ve-got-the-lets-get-connected-page-up-but-can-t-scroll-down-to-WiFi-password-with-tv-remote/m-p/4588196#M20418 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3996563">@Paul1914</a>&nbsp; Using the remote that came with the puck would prove more productive.</P> Fri, 15 Mar 2024 09:21:34 GMT GD1 2024-03-15T09:21:34Z I've got the lets get connected page up but can't scroll down to WiFi password with tv remote https://helpforum.sky.com/t5/Sky-Stream/I-ve-got-the-lets-get-connected-page-up-but-can-t-scroll-down-to-WiFi-password-with-tv-remote/m-p/4588055#M20408 <P>I cannot even set the sky stream up I cannot get past the let's connect as my tv remote will not change it it will not move up or down help</P> Thu, 14 Mar 2024 21:43:58 GMT https://helpforum.sky.com/t5/Sky-Stream/I-ve-got-the-lets-get-connected-page-up-but-can-t-scroll-down-to-WiFi-password-with-tv-remote/m-p/4588055#M20408 Paul1914 2024-03-14T21:43:58Z Re: I've got the lets get connected page up but can't scroll down to WiFi password with tv remote https://helpforum.sky.com/t5/Sky-Stream/I-ve-got-the-lets-get-connected-page-up-but-can-t-scroll-down-to-WiFi-password-with-tv-remote/m-p/4588061#M20409 <P>Firstly try rebooting the puck by unplugging it for a couple of minutes.</P><P>&nbsp;</P><P>you can also try resetting the remote</P><P><BR />Press 7 and 9 together on your Sky remote for three seconds (This resets/clears the remote)<BR />Press 1 and 3 together for three seconds (bluetooth mode) and follow any on-screen instructions.<BR /><BR /></P> Thu, 14 Mar 2024 22:00:46 GMT https://helpforum.sky.com/t5/Sky-Stream/I-ve-got-the-lets-get-connected-page-up-but-can-t-scroll-down-to-WiFi-password-with-tv-remote/m-p/4588061#M20409 MarkGoldsmith 2024-03-14T22:00:46Z Re: I've got the lets get connected page up but can't scroll down to WiFi password with tv remote https://helpforum.sky.com/t5/Sky-Stream/I-ve-got-the-lets-get-connected-page-up-but-can-t-scroll-down-to-WiFi-password-with-tv-remote/m-p/4588193#M20417 <P>Why are you using the TV remote to control the Puck?</P> Fri, 15 Mar 2024 09:19:01 GMT https://helpforum.sky.com/t5/Sky-Stream/I-ve-got-the-lets-get-connected-page-up-but-can-t-scroll-down-to-WiFi-password-with-tv-remote/m-p/4588193#M20417 Exiled-in-HH 2024-03-15T09:19:01Z Re: I've got the lets get connected page up but can't scroll down to WiFi password with tv remote https://helpforum.sky.com/t5/Sky-Stream/I-ve-got-the-lets-get-connected-page-up-but-can-t-scroll-down-to-WiFi-password-with-tv-remote/m-p/4588196#M20418 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3996563">@Paul1914</a>&nbsp; Using the remote that came with the puck would prove more productive.</P> Fri, 15 Mar 2024 09:21:34 GMT https://helpforum.sky.com/t5/Sky-Stream/I-ve-got-the-lets-get-connected-page-up-but-can-t-scroll-down-to-WiFi-password-with-tv-remote/m-p/4588196#M20418 GD1 2024-03-15T09:21:34Z Re: I've got the lets get connected page up but can't scroll down to WiFi password with tv remote https://helpforum.sky.com/t5/Sky-Stream/I-ve-got-the-lets-get-connected-page-up-but-can-t-scroll-down-to-WiFi-password-with-tv-remote/m-p/4634868#M23794 <P>Did you find a solution?</P> Fri, 03 May 2024 20:22:58 GMT https://helpforum.sky.com/t5/Sky-Stream/I-ve-got-the-lets-get-connected-page-up-but-can-t-scroll-down-to-WiFi-password-with-tv-remote/m-p/4634868#M23794 Charlg 2024-05-03T20:22:58Z