https://helpforum.sky.com/t5/Sky-Stream/I-ve-a-new-sky-box-puc-and-broadband-and-it-s-stuck-at-Updating-Software/m-p/4584770#M20242 <P>Updating Software screen is stuck at 0%</P> Mon, 11 Mar 2024 09:54:39 GMT coffeyjoseph 2024-03-11T09:54:39Z https://helpforum.sky.com/t5/Sky-Stream/I-ve-a-new-sky-box-puc-and-broadband-and-it-s-stuck-at-Updating-Software/m-p/4584770#M20242 <P>Updating Software screen is stuck at 0%</P> Mon, 11 Mar 2024 09:54:39 GMT https://helpforum.sky.com/t5/Sky-Stream/I-ve-a-new-sky-box-puc-and-broadband-and-it-s-stuck-at-Updating-Software/m-p/4584770#M20242 coffeyjoseph 2024-03-11T09:54:39Z https://helpforum.sky.com/t5/Sky-Stream/I-ve-a-new-sky-box-puc-and-broadband-and-it-s-stuck-at-Updating-Software/m-p/4584772#M20243 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3993241">@coffeyjoseph</a>&nbsp;wrote:<BR /><P>Updating Software screen is stuck at 0%</P><HR /></BLOCKQUOTE><P>Turn it off at the wall for a minute then power it back on and try again. This seems to happen all the time with the pucks - they get stuck on the first attempt at software update.&nbsp;</P> Mon, 11 Mar 2024 09:55:57 GMT https://helpforum.sky.com/t5/Sky-Stream/I-ve-a-new-sky-box-puc-and-broadband-and-it-s-stuck-at-Updating-Software/m-p/4584772#M20243 Padam_Padam 2024-03-11T09:55:57Z https://helpforum.sky.com/t5/Sky-Stream/I-ve-a-new-sky-box-puc-and-broadband-and-it-s-stuck-at-Updating-Software/m-p/4585497#M20244 <P>That worked, thank you. I'd already turned it off briefly but leaving it off worked!</P> Mon, 11 Mar 2024 23:16:36 GMT https://helpforum.sky.com/t5/Sky-Stream/I-ve-a-new-sky-box-puc-and-broadband-and-it-s-stuck-at-Updating-Software/m-p/4585497#M20244 coffeyjoseph 2024-03-11T23:16:36Z