https://helpforum.sky.com/t5/Sky-Stream/My-remote-control-made-a-pop-noise-like-something-blew-in-the-circuit-and-now-doesn-t-work/m-p/4583967#M20075 <P>Hey,</P><P>&nbsp;</P><P>That dose sound strange but give the Sky Stream team a call and they will be able to send you a new remote out and return the faulty one so they can investigate in case it a faulty batch hope this helps :).</P> Sun, 10 Mar 2024 00:30:04 GMT Munkeh 2024-03-10T00:30:04Z https://helpforum.sky.com/t5/Sky-Stream/My-remote-control-made-a-pop-noise-like-something-blew-in-the-circuit-and-now-doesn-t-work/m-p/4583964#M20073 I was just sitting with my remote on my lap and it made a pop sound like something blew on the circuit, when I opened the back there was a wird smell and now it doesn't work properly Sun, 10 Mar 2024 00:19:58 GMT https://helpforum.sky.com/t5/Sky-Stream/My-remote-control-made-a-pop-noise-like-something-blew-in-the-circuit-and-now-doesn-t-work/m-p/4583964#M20073 Harlos78 2024-03-10T00:19:58Z https://helpforum.sky.com/t5/Sky-Stream/My-remote-control-made-a-pop-noise-like-something-blew-in-the-circuit-and-now-doesn-t-work/m-p/4583965#M20074 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3992529">@Harlos78</a>&nbsp;There have been a number of reports of this happening with the remotes over the last couple of months. &nbsp;Unfortunately they are massed produced and of very poor quality.</P> <P>&nbsp;</P> <P><FONT size="2" color="#999999">[removed]</FONT></P> <P>&nbsp;</P> <P>If you are lucky enough to have one available&nbsp;you can use a Sky Q remote while you wait for the replacement to arrive.</P> <P>&nbsp;</P> <P><FONT size="2" color="#999999">Moderator note: removed URL</FONT></P> Mon, 11 Mar 2024 15:34:57 GMT https://helpforum.sky.com/t5/Sky-Stream/My-remote-control-made-a-pop-noise-like-something-blew-in-the-circuit-and-now-doesn-t-work/m-p/4583965#M20074 Fothergill1 2024-03-11T15:34:57Z https://helpforum.sky.com/t5/Sky-Stream/My-remote-control-made-a-pop-noise-like-something-blew-in-the-circuit-and-now-doesn-t-work/m-p/4583967#M20075 <P>Hey,</P><P>&nbsp;</P><P>That dose sound strange but give the Sky Stream team a call and they will be able to send you a new remote out and return the faulty one so they can investigate in case it a faulty batch hope this helps :).</P> Sun, 10 Mar 2024 00:30:04 GMT https://helpforum.sky.com/t5/Sky-Stream/My-remote-control-made-a-pop-noise-like-something-blew-in-the-circuit-and-now-doesn-t-work/m-p/4583967#M20075 Munkeh 2024-03-10T00:30:04Z https://helpforum.sky.com/t5/Sky-Stream/My-remote-control-made-a-pop-noise-like-something-blew-in-the-circuit-and-now-doesn-t-work/m-p/4584297#M20128 <P>Hi , yeah I contacted them and they're sending a replacement but didn't say anything about sending broken one back 🤷🏻‍<span class="lia-unicode-emoji" title=":male_sign:">♂️</span></P> Sun, 10 Mar 2024 13:54:02 GMT https://helpforum.sky.com/t5/Sky-Stream/My-remote-control-made-a-pop-noise-like-something-blew-in-the-circuit-and-now-doesn-t-work/m-p/4584297#M20128 Harlos78 2024-03-10T13:54:02Z https://helpforum.sky.com/t5/Sky-Stream/My-remote-control-made-a-pop-noise-like-something-blew-in-the-circuit-and-now-doesn-t-work/m-p/4584357#M20131 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3992529">@Harlos78</a>&nbsp;wrote:<BR /><P>Hi , yeah I contacted them and they're sending a replacement but didn't say anything about sending broken one back 🤷🏻‍<span class="lia-unicode-emoji" title=":male_sign:">♂️</span></P><HR /></BLOCKQUOTE><P>Sky are not requesting the return of faulty remotes. &nbsp;I think that they already have a significant amount of evidence that point to the fact that the remotes are substandard.</P> Sun, 10 Mar 2024 15:22:53 GMT https://helpforum.sky.com/t5/Sky-Stream/My-remote-control-made-a-pop-noise-like-something-blew-in-the-circuit-and-now-doesn-t-work/m-p/4584357#M20131 PSC133 2024-03-10T15:22:53Z https://helpforum.sky.com/t5/Sky-Stream/My-remote-control-made-a-pop-noise-like-something-blew-in-the-circuit-and-now-doesn-t-work/m-p/4584360#M20133 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3992529">@Harlos78</a>&nbsp;They don't want the old remote back. &nbsp;When I needed a replacement remote it was before the online form was available so I had to phone and ended up doing so four times before I received the remote. &nbsp;The online form is so simple and quick.</P> Sun, 10 Mar 2024 15:26:19 GMT https://helpforum.sky.com/t5/Sky-Stream/My-remote-control-made-a-pop-noise-like-something-blew-in-the-circuit-and-now-doesn-t-work/m-p/4584360#M20133 Fothergill1 2024-03-10T15:26:19Z