topic Re: Sky puck set up in Sky Stream

Sky puck set up

Scotteth — Sat, 09 Mar 2024 11:27:15 GMT

I've just received a sky puck with a sports package. There's lots of things on the home screen. Some things I can watch, some things need an extra subscription. Can I set the puck to only display what I can watch with my current package?

Re: Sky puck set up

GD1 — Sat, 09 Mar 2024 11:37:49 GMT

@Scotteth wrote:

I've just received a sky puck with a sports package. There's lots of things on the home screen. Some things I can watch, some things need an extra subscription. Can I set the puck to only display what I can watch with my current package?

No, it will display all available content regardless of you having a subscription.

Re: Sky puck set up

lettice — Sat, 09 Mar 2024 12:02:18 GMT

Afraid as mentioned above, you will not be able to do that.

Like other Sky platforms (Sky+ hd and SkyQ) and other similar platforms like Virgin, it's done that way for promotion from Sky and other broadcasters to offer their extra wares and encourage customers to upgrade or add to their subscription.

It has been like that for many decades on these similar platforms and obviously for the broadcasters works well for them as a promotional tool, that they do not want to remove.

Re: Sky puck set up

Scotteth — Sat, 09 Mar 2024 12:07:03 GMT

Thank you. I only got the package for sport and entertainment, but on set up I was a bit overwhelmed with how many things there are and how hard it is to understand what comes with my package and what doesn't.