https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Puck-Update-Not-now-working/m-p/4582732#M19973 <P>My Sky Stream Puck did an automatic update several days ago and now it isn't working, it'll switch on, the white light will come on, but my TV says there is no input. I've checked all 4 HDMI connection inputs and it is the same on all 4. It was working fine before the update. I've tried going through all the stages in the help to reboot it, etc, but it's made no difference. I'm now paying for a service I'm not getting. Anyone else had this same issue and how did they get it sorted?</P> Fri, 08 Mar 2024 13:24:09 GMT Stephen150488 2024-03-08T13:24:09Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Puck-Update-Not-now-working/m-p/4582732#M19973 <P>My Sky Stream Puck did an automatic update several days ago and now it isn't working, it'll switch on, the white light will come on, but my TV says there is no input. I've checked all 4 HDMI connection inputs and it is the same on all 4. It was working fine before the update. I've tried going through all the stages in the help to reboot it, etc, but it's made no difference. I'm now paying for a service I'm not getting. Anyone else had this same issue and how did they get it sorted?</P> Fri, 08 Mar 2024 13:24:09 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Puck-Update-Not-now-working/m-p/4582732#M19973 Stephen150488 2024-03-08T13:24:09Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Puck-Update-Not-now-working/m-p/4582746#M19974 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3991189">@Stephen150488</a>&nbsp;wrote:<BR /><P>My Sky Stream Puck did an automatic update several days ago and now it isn't working, it'll switch on, the white light will come on, but my TV says there is no input. I've checked all 4 HDMI connection inputs and it is the same on all 4. It was working fine before the update. I've tried going through all the stages in the help to reboot it, etc, but it's made no difference. I'm now paying for a service I'm not getting. Anyone else had this same issue and how did they get it sorted?</P><HR /></BLOCKQUOTE><P>Try pressing the following buttons on your remote in sequence: HOME, 1, 0, 8, 0, HOME</P><P>This will revert the video output to the native 1080i which all TVs should be able to cope with.&nbsp;</P><P>If that doesn't work then a factory reset might be in order.&nbsp;</P> Fri, 08 Mar 2024 13:41:15 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Puck-Update-Not-now-working/m-p/4582746#M19974 Padam_Padam 2024-03-08T13:41:15Z