topic Re: I received 2 pucks, the 1st set up great, 2nd one will not set up in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/I-received-2-pucks-the-1st-set-up-great-2nd-one-will-not-set-up/m-p/4582309#M19944 <P>I had this issue, on the puck, underneath is a power button,</P><P>Press and hold it, untill you see a Red Orange flashing, if you held it long enough you should see a screen where the puck is updating its self,</P><P>&nbsp;</P><P>once the update goes though hopfully it will let you set it up</P> Thu, 07 Mar 2024 20:28:52 GMT Crazy-Dave 2024-03-07T20:28:52Z I received 2 pucks, the 1st set up great, 2nd one will not set up https://helpforum.sky.com/t5/Sky-Stream/I-received-2-pucks-the-1st-set-up-great-2nd-one-will-not-set-up/m-p/4582091#M19913 <P>We have total WiFi cover in the property.&nbsp;</P><P>Cannot set up the 2nd puck</P> Thu, 07 Mar 2024 16:41:17 GMT https://helpforum.sky.com/t5/Sky-Stream/I-received-2-pucks-the-1st-set-up-great-2nd-one-will-not-set-up/m-p/4582091#M19913 Davyw1 2024-03-07T16:41:17Z Re: I received 2 pucks, the 1st set up great, 2nd one will not set up https://helpforum.sky.com/t5/Sky-Stream/I-received-2-pucks-the-1st-set-up-great-2nd-one-will-not-set-up/m-p/4582100#M19915 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3990564">@Davyw1</a>&nbsp; Are you seeing any onscreen message?</P> Thu, 07 Mar 2024 16:50:13 GMT https://helpforum.sky.com/t5/Sky-Stream/I-received-2-pucks-the-1st-set-up-great-2nd-one-will-not-set-up/m-p/4582100#M19915 Deedee36 2024-03-07T16:50:13Z Re: I received 2 pucks, the 1st set up great, 2nd one will not set up https://helpforum.sky.com/t5/Sky-Stream/I-received-2-pucks-the-1st-set-up-great-2nd-one-will-not-set-up/m-p/4582309#M19944 <P>I had this issue, on the puck, underneath is a power button,</P><P>Press and hold it, untill you see a Red Orange flashing, if you held it long enough you should see a screen where the puck is updating its self,</P><P>&nbsp;</P><P>once the update goes though hopfully it will let you set it up</P> Thu, 07 Mar 2024 20:28:52 GMT https://helpforum.sky.com/t5/Sky-Stream/I-received-2-pucks-the-1st-set-up-great-2nd-one-will-not-set-up/m-p/4582309#M19944 Crazy-Dave 2024-03-07T20:28:52Z Re: I received 2 pucks, the 1st set up great, 2nd one will not set up https://helpforum.sky.com/t5/Sky-Stream/I-received-2-pucks-the-1st-set-up-great-2nd-one-will-not-set-up/m-p/5289994#M76583 <P>Me too. How is this resolved?</P> Wed, 03 Jun 2026 18:59:12 GMT https://helpforum.sky.com/t5/Sky-Stream/I-received-2-pucks-the-1st-set-up-great-2nd-one-will-not-set-up/m-p/5289994#M76583 Andyy2 2026-06-03T18:59:12Z