https://helpforum.sky.com/t5/Sky-Stream/SKY-puck-remote/m-p/4580591#M19789 <P>I have put new batteries into my sky puck remote. Nothing is working. Tried another set of batteries and again no luck.&nbsp;</P><P>Have followed all advice on website and no luck.&nbsp;</P><P>Now have a puck that doesn't work and unable to watch anything until a new remote arrives. ANY ADVICE?&nbsp;</P> Tue, 05 Mar 2024 19:48:46 GMT Et15 2024-03-05T19:48:46Z https://helpforum.sky.com/t5/Sky-Stream/SKY-puck-remote/m-p/4580591#M19789 <P>I have put new batteries into my sky puck remote. Nothing is working. Tried another set of batteries and again no luck.&nbsp;</P><P>Have followed all advice on website and no luck.&nbsp;</P><P>Now have a puck that doesn't work and unable to watch anything until a new remote arrives. ANY ADVICE?&nbsp;</P> Tue, 05 Mar 2024 19:48:46 GMT https://helpforum.sky.com/t5/Sky-Stream/SKY-puck-remote/m-p/4580591#M19789 Et15 2024-03-05T19:48:46Z https://helpforum.sky.com/t5/Sky-Stream/SKY-puck-remote/m-p/4580605#M19791 <P>Have you tried holding the remote at either end and giving it a gentle twist like you are wringing out a towel?</P><P>&nbsp;</P><P>Another thing that may work is to remove the batteries from the remote overnight.</P> Tue, 05 Mar 2024 20:01:04 GMT https://helpforum.sky.com/t5/Sky-Stream/SKY-puck-remote/m-p/4580605#M19791 MarkGoldsmith 2024-03-05T20:01:04Z