https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-tv-is-not-working/m-p/4579399#M19715 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3987792">@TRACK1</a>&nbsp;,</P><P>&nbsp;</P><P>Would you be able to provide more context about the issue?</P><P>&nbsp;</P><P>Do you see any error messages? Does the device not turn on etc?</P> Mon, 04 Mar 2024 11:30:31 GMT Phxntomation 2024-03-04T11:30:31Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-tv-is-not-working/m-p/4579370#M19706 <P>We have just come back from a holiday and the sky stream TV is not working&nbsp;</P> Mon, 04 Mar 2024 11:09:25 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-tv-is-not-working/m-p/4579370#M19706 TRACK1 2024-03-04T11:09:25Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-tv-is-not-working/m-p/4579378#M19708 <P>Could you provide any more information? Is there an on-screen message?</P> Mon, 04 Mar 2024 11:20:49 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-tv-is-not-working/m-p/4579378#M19708 A+JW 2024-03-04T11:20:49Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-tv-is-not-working/m-p/4579396#M19714 <P>Do you mean a Sky Glass TV or a Sky Stream Puck attached to a TV?</P> Mon, 04 Mar 2024 11:29:27 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-tv-is-not-working/m-p/4579396#M19714 Exiled-in-HH 2024-03-04T11:29:27Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-tv-is-not-working/m-p/4579399#M19715 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3987792">@TRACK1</a>&nbsp;,</P><P>&nbsp;</P><P>Would you be able to provide more context about the issue?</P><P>&nbsp;</P><P>Do you see any error messages? Does the device not turn on etc?</P> Mon, 04 Mar 2024 11:30:31 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-tv-is-not-working/m-p/4579399#M19715 Phxntomation 2024-03-04T11:30:31Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-tv-is-not-working/m-p/4579648#M19723 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3987792">@TRACK1</a>&nbsp;I'm not sure if you have a Glass TV or a Stream puck attached to a normal TV but either way the first thing to try is a reboot. &nbsp;Simply switch off your Glass or Stream puck at the plug socket and wait for a minute before switching it on again. &nbsp;It will take about a minute to reboot.</P><P>&nbsp;</P><P>If that doesn't help them post back with more information as suggested by&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3986903">@Phxntomation</a>&nbsp;and&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3782217">@A+JW</a>&nbsp;</P> Mon, 04 Mar 2024 16:26:27 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-tv-is-not-working/m-p/4579648#M19723 Fothergill1 2024-03-04T16:26:27Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-tv-is-not-working/m-p/4680321#M27683 <P>I had the same problem. Problem solved when I changed the batteries in the remote control !</P> Sat, 29 Jun 2024 22:05:13 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-tv-is-not-working/m-p/4680321#M27683 Sky1934 2024-06-29T22:05:13Z