topic Re: Tuning into channels in Sky Stream

Tuning into channels

Max1961x — Sat, 02 Mar 2024 11:44:07 GMT

Having trouble setting up channels. Password was excepted then it wasn't. So changed it which worked once. Then wouldn't except when trying to tune in other channels. Can I tune into all channels at once or individually which takes ages. Is it possible for an engineer to come and sort it

Re: Tuning into channels

mikealanr — Sat, 02 Mar 2024 12:11:39 GMT

Hi @Max1961x

I'm sorry your issue isn't overly clear. When you say password, what password? Do you mean WiFi? Are there any messages on screen? Please can you give as much information as possible and the community will try to assist.

In terms of engineers, Sky do not supply engineers for Sky Glass or Stream these are self setup products.

MikeAlanR

Re: Tuning into channels

Max1961x — Sat, 02 Mar 2024 15:38:39 GMT

all channels I tried to tune in wanted a password which were excepted then when I tried other channels it wasn't excepted. Bit confused what to do.

Re: Tuning into channels

MarkGoldsmith — Sat, 02 Mar 2024 15:56:29 GMT

So passwords aren't required to watch the live channels from the TV Guide. You may be asked to enter your pin on some channels pre watershed and this will be when they are showing post watershed content before the watershed on that channel.

When you are accessing the on-demand apps you would be prompted to login to that app e.g ITV X, paramount +

Re: Tuning into channels

Max1961x — Sat, 02 Mar 2024 16:29:26 GMT

I had to login for itvx Netflix and all those channels but they didn't except passwords

Re: Tuning into channels

GD1 — Sat, 02 Mar 2024 16:37:07 GMT

@Max1961x wrote:

I had to login for itvx Netflix and all those channels but they didn't except passwords

Those are not "Channels" they are apps that is a huge difference. Have you actually setup accounts with these? Netflix, ITV-X etc all need accounts to use the apps.

With Netflix do you pay Sky for it? If so have you linked your account/logged in as per the instructions here https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

Re: Tuning into channels

Max1961x — Sat, 02 Mar 2024 17:18:52 GMT

I have pressed home button but cannot find on demand.

Re: Tuning into channels

Max1961x — Sat, 02 Mar 2024 17:21:29 GMT

I have logged into Netflix you tube and itvx but can't get any other channels.

Re: Tuning into channels

Deedee36 — Sat, 02 Mar 2024 17:32:23 GMT

@Max1961x What channels are you referring to? BBC 1 sky max etc

Re: Tuning into channels

mikealanr — Sat, 02 Mar 2024 17:46:24 GMT

Hi @Max1961x

There isn't an on demand section on Sky stream. Programs are within the TV Shows, Movies, Sports headings on the home screen. Live channels can be accessed via selecting TV guide.

See the video under using Sky stream here: https://www.sky.com/help/articles/sky-stream-faqs

As @GD1 has pointed out you are referring to apps, not channels. You will need to create an account for each one of these if you don't have one already (channel 4, my5 etc). It doesn't work like Sky Q where this content is available in an on-demand section.

MikeAlanR

Re: Tuning into channels

Max1961x — Sat, 02 Mar 2024 17:46:44 GMT

All apps and inputs apart from the ones mentioned above.

Re: Tuning into channels

mikealanr — Sat, 02 Mar 2024 17:47:47 GMT

@Max1961x I refer back to my post number 10 above.

MikeAlanR

Re: Tuning into channels

Max1961x — Sat, 02 Mar 2024 18:15:09 GMT

Tried BBC i player it said I have to sign in. Do I have to do that for all apps.

Re: Tuning into channels

Deedee36 — Sat, 02 Mar 2024 18:20:00 GMT

@Max1961x Yes you will have to sign into any apps you want to view

Re: Tuning into channels

Deedee36 — Sat, 02 Mar 2024 18:20:52 GMT

Live tv channels are viewed through the tv guide without the need to sign into anything

Re: Tuning into channels

Vera8 — Sun, 11 May 2025 14:15:23 GMT

Hi how do you tune to get other channels

Re: Tuning into channels

Vera8 — Sun, 11 May 2025 14:19:20 GMT

Hi how do you tune in other channels

Re: Tuning into channels

Vera8 — Sun, 11 May 2025 14:20:58 GMT

I will do it myself just tell me what to do please

Re: Tuning into channels

Dazzasky — Sun, 11 May 2025 14:57:10 GMT

@Vera8 wrote:
I will do it myself just tell me what to do please

@Vera8 You can't tune Sky Stream to get other channels I'm afraid.

Re: Tuning into channels

TimmyBGood — Sun, 11 May 2025 20:03:51 GMT

@Vera8

Stream doesn't receive broadcast content and so has no tuner. Channel availability is based on postcode of the subscription address, and there's no option to manually add additional channels not listed in the EPG.