https://helpforum.sky.com/t5/Sky-Stream/Sound-issue-s/m-p/4577837#M19569 <P>The sound on my puck started coming and going earlier I just wanted to know if its on your end or is it my tv? Everytime I ring all it dose is send this stupid link?????</P> Fri, 01 Mar 2024 22:34:01 GMT Philclark 2024-03-01T22:34:01Z https://helpforum.sky.com/t5/Sky-Stream/Sound-issue-s/m-p/4577837#M19569 <P>The sound on my puck started coming and going earlier I just wanted to know if its on your end or is it my tv? Everytime I ring all it dose is send this stupid link?????</P> Fri, 01 Mar 2024 22:34:01 GMT https://helpforum.sky.com/t5/Sky-Stream/Sound-issue-s/m-p/4577837#M19569 Philclark 2024-03-01T22:34:01Z https://helpforum.sky.com/t5/Sky-Stream/Sound-issue-s/m-p/4578046#M19587 <P>Did you talk to the Sky CSs bot before it sent you link to the Sky Customer Community?</P> Sat, 02 Mar 2024 11:30:13 GMT https://helpforum.sky.com/t5/Sky-Stream/Sound-issue-s/m-p/4578046#M19587 Exiled-in-HH 2024-03-02T11:30:13Z https://helpforum.sky.com/t5/Sky-Stream/Sound-issue-s/m-p/4578195#M19605 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3985914">@Philclark</a>&nbsp;My sound is OK so it is probably an issue at your end.</P><P>&nbsp;</P><P>To help you get past the automated chatbot to speak to a real person<SPAN>&nbsp;try </SPAN>answering the following:</P><P>Say about&nbsp; sky glass</P><P>Say it something&nbsp;else</P><P>Say NO when asked about using the web link</P><P>&nbsp;</P><P>This should result in you avoiding the link and being put through to an adviser&nbsp;<span class="lia-unicode-emoji" title=":crossed_fingers:">🤞</span></P><P>&nbsp;</P> Sat, 02 Mar 2024 14:20:02 GMT https://helpforum.sky.com/t5/Sky-Stream/Sound-issue-s/m-p/4578195#M19605 Fothergill1 2024-03-02T14:20:02Z