topic Re: Voice control keeps interrupting in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4577197#M19543 <P>Hi, tried the unplugging for five minutes this morning, within ten minutes I had an interruption.&nbsp;</P> Fri, 01 Mar 2024 10:13:14 GMT FreddieP1884 2024-03-01T10:13:14Z Voice control keeps interrupting https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4576285#M19467 <P>Voice control keeps cutting in and interrupting programs, how can I turn it off&nbsp;</P> Thu, 29 Feb 2024 11:19:55 GMT https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4576285#M19467 FreddieP1884 2024-02-29T11:19:55Z Re: Voice control keeps interrupting https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4576814#M19506 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3984814">@FreddieP1884</a>&nbsp;</P><P>Are you using sky glass or sky stream ?</P> Thu, 29 Feb 2024 18:01:35 GMT https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4576814#M19506 Jporch316 2024-02-29T18:01:35Z Re: Voice control keeps interrupting https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4576819#M19507 <P>Hi, I'm using a Sky stream puck</P> Thu, 29 Feb 2024 18:03:30 GMT https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4576819#M19507 FreddieP1884 2024-02-29T18:03:30Z Re: Voice control keeps interrupting https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4576845#M19511 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3984814">@FreddieP1884</a>&nbsp;</P><P>Try pulling the plug for 5 minutes ... normally clears any gremlins in the system. The voice control should only activate when you press the voice control button on the remote&nbsp;</P> Thu, 29 Feb 2024 18:42:54 GMT https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4576845#M19511 Jporch316 2024-02-29T18:42:54Z Re: Voice control keeps interrupting https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4576847#M19512 <P>Thanks I'll try it and let you know</P> Thu, 29 Feb 2024 18:44:05 GMT https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4576847#M19512 FreddieP1884 2024-02-29T18:44:05Z Re: Voice control keeps interrupting https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4576849#M19514 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3984814">@FreddieP1884</a>&nbsp;</P><P>If it doesn't work let me know and I can escalate your post to the online sky community team&nbsp;</P> Thu, 29 Feb 2024 18:45:07 GMT https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4576849#M19514 Jporch316 2024-02-29T18:45:07Z Re: Voice control keeps interrupting https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4576850#M19515 <P>Will do, thanks&nbsp;</P> Thu, 29 Feb 2024 18:45:49 GMT https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4576850#M19515 FreddieP1884 2024-02-29T18:45:49Z Re: Voice control keeps interrupting https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4577197#M19543 <P>Hi, tried the unplugging for five minutes this morning, within ten minutes I had an interruption.&nbsp;</P> Fri, 01 Mar 2024 10:13:14 GMT https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4577197#M19543 FreddieP1884 2024-03-01T10:13:14Z Re: Voice control keeps interrupting https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4577206#M19545 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3984814">@FreddieP1884</a>&nbsp;</P><P>I have escalated your post .... look out for the bubble chat icon to start the support ......</P> Fri, 01 Mar 2024 10:18:46 GMT https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4577206#M19545 Jporch316 2024-03-01T10:18:46Z Re: Voice control keeps interrupting https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4577229#M19546 <P>Thanks for escalating. We've sent an invite to <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3984814">@FreddieP1884</a></SPAN></SPAN>.</P> Fri, 01 Mar 2024 10:37:39 GMT https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4577229#M19546 Tom-W19 2024-03-01T10:37:39Z Re: Voice control keeps interrupting https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4578052#M19588 <P>Update-We are closing this session now as this matter has been resolved. If there is anything else in the future we can help you with, please do not hesitate to reach out. Thanks.</P> Sat, 02 Mar 2024 11:35:15 GMT https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4578052#M19588 Addie15 2024-03-02T11:35:15Z Re: Voice control keeps interrupting https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4578055#M19589 <P>Thanks for the advice and help, Sky have agreed to replace the remote</P> Sat, 02 Mar 2024 11:36:14 GMT https://helpforum.sky.com/t5/Sky-Stream/Voice-control-keeps-interrupting/m-p/4578055#M19589 FreddieP1884 2024-03-02T11:36:14Z