topic New box setting. in Sky Stream

New box setting.

Mazher1 — Tue, 27 Feb 2024 18:02:37 GMT

I am setting new sky box but when he ask pin last 4 digit of my mobile no, i entered but nothing. Attempt remain 0 as wel.

Re: New box setting.

Daniel0210 — Tue, 27 Feb 2024 18:05:29 GMT

@Mazher1

PIN number for a Sky Q box is usually the last four digits of your viewing card number unless you've changed it.

Re: New box setting.

oldfella — Tue, 27 Feb 2024 18:06:52 GMT

@Mazher1 wrote:

I am setting new sky box but when he ask pin last 4 digit of my mobile no, i entered but nothing. Attempt remain 0 as wel.

Hi @Mazher1

Default Q pin is the last 4 digits of your Sky viewing card if you haven't changed it.

Re: New box setting.

Mazher1 — Tue, 27 Feb 2024 18:11:06 GMT

There is no card, and sky told me ut will last 4 digit of my mobile no. My box is sky stream.

Re: New box setting.

Daniel0210 — Tue, 27 Feb 2024 18:12:24 GMT

@Mazher1

In that case I've moved your post to the correct board.

Re: New box setting.

Fothergill1 — Wed, 28 Feb 2024 00:10:58 GMT

@Mazher1 You must be using the last 4 numbers of your phone number registered to your Sky account. Maybe you have changed your phone number since registering with Sky or maybe they have a typo on your number. You can check this by going to www.sky.com and logging into your My Sky account. After signing in click the small head and shoulders icon on the top right and then select my details from the new menu. Next select manage account info and you will see the registered phone number.

I hope this helps.