https://helpforum.sky.com/t5/Sky-Stream/Remote-control/m-p/4571864#M19107 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3980897">@StuPot65</a>&nbsp; I would be inclined to request a replacement remote at the following link:&nbsp;&nbsp;<A href="https://www.sky.com/help/forms/streaming-tv-remote" target="_blank" rel="noopener">Streaming TV replacement remote&nbsp;</A></P><P>&nbsp;</P><P>In the meantime you could try holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth. &nbsp;Even though it sounds an unlikely solution it has got many faulty remotes working again.</P><P>&nbsp;</P><P>If you have one available you can use a Sky Q remote while you wait for a replacement.</P><P>&nbsp;</P> Sat, 24 Feb 2024 16:59:46 GMT Fothergill1 2024-02-24T16:59:46Z https://helpforum.sky.com/t5/Sky-Stream/Remote-control/m-p/4571851#M19105 <P>Brand new remote failing to work randomly.</P><P>slightest tap causes this.</P><P>replaced batteries.</P><P>its as if they are not sitting tightly.</P><P>could a replacement remote be the fix?</P> Sat, 24 Feb 2024 16:38:39 GMT https://helpforum.sky.com/t5/Sky-Stream/Remote-control/m-p/4571851#M19105 StuPot65 2024-02-24T16:38:39Z https://helpforum.sky.com/t5/Sky-Stream/Remote-control/m-p/4571864#M19107 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3980897">@StuPot65</a>&nbsp; I would be inclined to request a replacement remote at the following link:&nbsp;&nbsp;<A href="https://www.sky.com/help/forms/streaming-tv-remote" target="_blank" rel="noopener">Streaming TV replacement remote&nbsp;</A></P><P>&nbsp;</P><P>In the meantime you could try holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth. &nbsp;Even though it sounds an unlikely solution it has got many faulty remotes working again.</P><P>&nbsp;</P><P>If you have one available you can use a Sky Q remote while you wait for a replacement.</P><P>&nbsp;</P> Sat, 24 Feb 2024 16:59:46 GMT https://helpforum.sky.com/t5/Sky-Stream/Remote-control/m-p/4571864#M19107 Fothergill1 2024-02-24T16:59:46Z