topic Re: Can’t load channels in Sky Stream

Can’t load channels

Clonker1 — Tue, 20 Feb 2024 18:29:07 GMT

It says

Please wait for your programme to load. For a while. While the programme is on. And then screen goes off the programme to the home page but continues to play the programme behind it and says there is a technical fault with the channel. But it’s all channels.

Re: Can’t load channels

Padam_Padam — Tue, 20 Feb 2024 18:30:42 GMT

@Clonker1 wrote:
It says
Please wait for your programme to load. For a while. While the programme is on. And then screen goes off the programme to the home page but continues to play the programme behind it and says there is a technical fault with the channel. But it’s all channels.

What broadband speed is reaching your puck? To find out, open the Netflix app, navigate to the get help menu and run the network check.

Re: Can’t load channels

Clonker1 — Tue, 20 Feb 2024 18:45:30 GMT

Thanks. It says 143.46 mbps

Re: Can’t load channels

MarkGoldsmith — Tue, 20 Feb 2024 18:52:42 GMT

@Clonker1 reboot the device by unplugging it for a minute and see if that helps.