topic Re: Puck needs new plug in Sky Stream

Puck needs new plug

JulieCD — Sun, 11 Feb 2024 13:35:23 GMT

Hi I have just set up sky stream. My cat has bitten straight through the wire connecting the plug to the puck. I hope not to have to pay for a whole new set. Does anyone know if I could get a new plug section on its own.

Re: Puck needs new plug

Exiled-in-HH — Tue, 20 Feb 2024 08:39:29 GMT

Request a new plug from Sky CSs?

Re: Puck needs new plug

Padam_Padam — Tue, 20 Feb 2024 10:07:09 GMT

@JulieCD wrote:
Hi I have just set up sky stream. My cat has bitten straight through the wire connecting the plug to the puck. I hope not to have to pay for a whole new set. Does anyone know if I could get a new plug section on its own.

I hope the cat's OK and didn't get electrocuted!?!

Re: Puck needs new plug

JulieCD — Tue, 20 Feb 2024 17:48:43 GMT

My big ginger cat is fine but definitely in the dog house lol.

I phoned sky & they did send a replacement plug free of charge so all is good. Thank you