https://helpforum.sky.com/t5/Sky-Stream/5-minutes-after-we-start-to-watch-a-program-the-sky-puck-switches-itself-off/m-p/4567373#M18697 <P>We have just started with Sky and our Puck keeps turning itself off after approximately 3-5 minutes&nbsp;</P> Mon, 19 Feb 2024 21:00:40 GMT Tallman1 2024-02-19T21:00:40Z https://helpforum.sky.com/t5/Sky-Stream/5-minutes-after-we-start-to-watch-a-program-the-sky-puck-switches-itself-off/m-p/4567373#M18697 <P>We have just started with Sky and our Puck keeps turning itself off after approximately 3-5 minutes&nbsp;</P> Mon, 19 Feb 2024 21:00:40 GMT https://helpforum.sky.com/t5/Sky-Stream/5-minutes-after-we-start-to-watch-a-program-the-sky-puck-switches-itself-off/m-p/4567373#M18697 Tallman1 2024-02-19T21:00:40Z https://helpforum.sky.com/t5/Sky-Stream/5-minutes-after-we-start-to-watch-a-program-the-sky-puck-switches-itself-off/m-p/4567436#M18704 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3974049">@Tallman1</a>&nbsp;wrote:<BR /><P>We have just started with Sky and our Puck keeps turning itself off after approximately 3-5 minutes&nbsp;</P><HR /></BLOCKQUOTE><P>Try pulling the plug from the wall for 10 minutes&nbsp;</P> Mon, 19 Feb 2024 22:16:25 GMT https://helpforum.sky.com/t5/Sky-Stream/5-minutes-after-we-start-to-watch-a-program-the-sky-puck-switches-itself-off/m-p/4567436#M18704 Jporch316 2024-02-19T22:16:25Z https://helpforum.sky.com/t5/Sky-Stream/5-minutes-after-we-start-to-watch-a-program-the-sky-puck-switches-itself-off/m-p/4567552#M18720 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3974049">@Tallman1</a>&nbsp;the pucks are designed to go into standby if left on the menus wiith no input for too long. &nbsp;They should stay on if you use the remote and are looking for something or you are watching a stream. . It is part of the power saving system that regulations require of new set top boxes.</P> Tue, 20 Feb 2024 07:46:02 GMT https://helpforum.sky.com/t5/Sky-Stream/5-minutes-after-we-start-to-watch-a-program-the-sky-puck-switches-itself-off/m-p/4567552#M18720 Chrisee 2024-02-20T07:46:02Z https://helpforum.sky.com/t5/Sky-Stream/5-minutes-after-we-start-to-watch-a-program-the-sky-puck-switches-itself-off/m-p/4567559#M18722 <P>That shouldn't activate for hours NOT minutes<span class="lia-unicode-emoji" title=":winking_face:">😉</span></P> Tue, 20 Feb 2024 07:50:50 GMT https://helpforum.sky.com/t5/Sky-Stream/5-minutes-after-we-start-to-watch-a-program-the-sky-puck-switches-itself-off/m-p/4567559#M18722 Exiled-in-HH 2024-02-20T07:50:50Z