https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-remote-keeps-disconnecting-Only-had-sky-fir-2-weeks/m-p/4565999#M18548 <P>Hi, only had sky for 2 weeks and due to my remote keep disconnecting with my stream puck, sky gave sent out a replacement remote, then as that didn't work, a replacement puck &amp; remote. But the new puck keeps asking me to connect the remote, when it's already connected with my TV (no speakers connected). &nbsp;And whilst resetting the puck the remote now doesn't work at all.&nbsp;<BR />sky are sending a 3rd new puck &amp; remote. Getting very frustrated with this! &nbsp;Any suggestions?</P> Sun, 18 Feb 2024 13:41:41 GMT Charlie6745 2024-02-18T13:41:41Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-remote-keeps-disconnecting-Only-had-sky-fir-2-weeks/m-p/4565999#M18548 <P>Hi, only had sky for 2 weeks and due to my remote keep disconnecting with my stream puck, sky gave sent out a replacement remote, then as that didn't work, a replacement puck &amp; remote. But the new puck keeps asking me to connect the remote, when it's already connected with my TV (no speakers connected). &nbsp;And whilst resetting the puck the remote now doesn't work at all.&nbsp;<BR />sky are sending a 3rd new puck &amp; remote. Getting very frustrated with this! &nbsp;Any suggestions?</P> Sun, 18 Feb 2024 13:41:41 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-remote-keeps-disconnecting-Only-had-sky-fir-2-weeks/m-p/4565999#M18548 Charlie6745 2024-02-18T13:41:41Z