topic Re: Sound stutters on Netflix sky stream in Sky Stream

Sound stutters on Netflix sky stream

AUS191 — Sat, 17 Feb 2024 20:54:01 GMT

Had sky stream for a couple of months with no major issues.

Last 7 days when watching netflix suffering with micro stutters with the sound. The picture plays perfectly and the same program when using the netflix app built into Samsung TV works perfectly without the sound issues.

Tried plug out, refresh apps - and no it's not my internet.

Regards

Re: Sound stutters on Netflix sky stream

Chrisee — Sun, 18 Feb 2024 07:58:31 GMT

@AUS191 try changing the audio output type in the pucks Picture and Sound/Sound settings. It defaults to Auto but some TVs and soundbars can have issues in identfying the type of audio. Unless you have a full multi speaker audio set up avoid the Dolby Digital Plus setting choose Dolby Digital or if just using your TV's speakers PCM Stereo.

The internal app routes audio differently than devices connected by HDMI.