topic Accessing sky before installation in Sky Stream

Accessing sky before installation

Nic100 — Sat, 17 Feb 2024 17:42:57 GMT

Hi,

I have just signed up to sky TV and broadband and the man I spoke to said that I would be able to access sky via the sky go app before my installation date. I have tried this however am unable to gain access as it says I need a valid Wi-Fi connection but I was told I would not need this and could access it without. Thanks in advance.

Re: Accessing sky before installation

Deedee36 — Sat, 17 Feb 2024 18:38:29 GMT

@Nic100 Which device are you trying to use sky go on?

Re: Accessing sky before installation

Nic100 — Sat, 17 Feb 2024 18:39:50 GMT

I've been trying on a windows laptop and an iPad.

Re: Accessing sky before installation

Deedee36 — Sat, 17 Feb 2024 18:41:11 GMT

You will need broadband for these devices,you can however watch on a mobile in the meantime

Re: Accessing sky before installation

Nic100 — Sat, 17 Feb 2024 18:44:34 GMT

Brilliant, thank you for your reply 🙂