topic Re: My Sky Stream review in Sky Stream

My Sky Stream review

cookiemonsteruk — Mon, 12 Feb 2024 12:50:35 GMT

Installed straight out of the box without any issues.

Picture quality on high definition is outstanding and much better than sky q.

HD and UHD pq in my opinion is almost the same. Colours are vibrant and clear. Sound quality is excellent.

I do miss the page up , page down for quickly scrolling through the live stream channels.

The programmes on the epg that are also available in uhd aren't clearly labelled You get the "watch from start " without the "also available in UHD" and does not trigger my tv's hlg/hdr on screen graphic which would otherwise be the only notification that a programme is UHD.

In summary this is a fantastic box of tricks with outstanding picture quality and outshines Sky Q. A big thumbs up from me 😁👍

I will add to this as time from time to time if necessary

Re: My Sky Stream review

Fothergill1 — Mon, 12 Feb 2024 13:52:39 GMT

@cookiemonsteruk Pretty much my experience and thoughts. I moved from Glass to stream in early December and find Stream much better than Glass.

Page up and down can be achieved on the EPG by a slightly longer press (& release) of the up/down on the circular button. It's not as good as the dedicated Sky Q button but is still effective.

Re: My Sky Stream review

cookiemonsteruk — Mon, 12 Feb 2024 13:57:45 GMT

What is apparent is that its too easy to bring up BBC i player without clicking on it.

Re: My Sky Stream review

Jporch316 — Mon, 12 Feb 2024 17:55:52 GMT

@cookiemonsteruk wrote:
What is apparent is that its too easy to bring up BBC i player without clicking on it.

Think this happens when you click on the bbc1 tile just above the tv guide ... very easy to do and very very annoying

Re: My Sky Stream review

RealWorldCitizen — Mon, 12 Feb 2024 19:52:28 GMT

I would value your thoughts on this for someone whose wife likes the ability to record and how that compares with SkyQ please. Maybe we just miss the Betamax video recorder.

one other ask if I am very cheeky please @cookiemonsteruk. I have seen you fairly busy on other threads 😉 can I connect a Netgear Orbi direct to the ONT with Sky Ultrafast and if so what are the credentials? Apologies for the cheeky ask

Re: My Sky Stream review

cookiemonsteruk — Mon, 12 Feb 2024 21:32:58 GMT

@RealWorldCitizen

@RealWorldCitizen wrote:

I would value your thoughts on this for someone whose wife likes the ability to record and how that compares with SkyQ please. Maybe we just miss the Betamax video recorder.

I have enquired via our community managers re: how much we can divulge in respect to recordings. Hopefully i'll get back to you one way or another tomorrow

one other ask if I am very cheeky please @cookiemonsteruk. I have seen you fairly busy on other threads 😉 can I connect a Netgear Orbi direct to the ONT with Sky Ultrafast and if so what are the credentials? Apologies for the cheeky ask

Please post in the broadband forum and tag me . Many thanks

Re: My Sky Stream review

RealWorldCitizen — Tue, 13 Feb 2024 09:00:35 GMT

Grateful and looking forward to the Stream update. I am moving into a new house. Have always used SkyQ and have an order in for the same again. If the experience on record was good stream would suit much better so I will wait out with interest

Re: My Sky Stream review

cookiemonsteruk — Tue, 13 Feb 2024 09:49:02 GMT

@RealWorldCitizen

Ok, as it stands a lot of content is held on various apps etc so adding to a playlist simply invokes the app to play.

For programmes tha have no on demand presence ie live sports pressing the red add to playlist actually invokes a cloud recording. The firmware is been rolled as we speak but i haven't tried it yet. Hope this helps

Re: My Sky Stream review

RealWorldCitizen — Tue, 13 Feb 2024 10:40:59 GMT

Thanks for taking the time. I might dial back on that Sky Q order and try this

Re: My Sky Stream review

Kempston — Tue, 13 Feb 2024 14:32:23 GMT

Agree with the opening poster. Sky customer for over two decades and I was on Sky Q pretty much from the start. But I find Stream to be better, barring a couple of technical hitches like the puck not coming out of standby with Bluetooth on my newer hardware.

The only other real thing I miss is the stability that rewind and fast forward on local storage gives you. The stream version works, but is a bit ropey and inconsistent. But it's inevitable as it's time shifting a stream. I'm sure there will be improvements with it as we move forward.

Re: My Sky Stream review

MarkGoldsmith — Tue, 13 Feb 2024 14:41:05 GMT

@Kempston wrote:
Agree with the opening poster. Sky customer for over two decades and I was on Sky Q pretty much from the start. But I find Stream to be better, barring a couple of technical hitches like the puck not coming out of standby with Bluetooth on my newer hardware.

The only other real thing I miss is the stability that rewind and fast forward on local storage gives you. The stream version works, but is a bit ropey and inconsistent. But it's inevitable as it's time shifting a stream. I'm sure there will be improvements with it as we move forward.

You will find that the voice control fast forward or rewind X minutes, is an improvement on having to use the buttons on the remote in some situations.

Re: My Sky Stream review

cookiemonsteruk — Tue, 13 Feb 2024 15:49:22 GMT

@MarkGoldsmith

I'll need to read up on voice commands. Whilst available on sky q i never really used any. I guess sky stream is a paradigm shift for a remote control traditionalist like me

Re: My Sky Stream review

MarkGoldsmith — Tue, 13 Feb 2024 16:08:07 GMT

@cookiemonsteruk wrote:
@MarkGoldsmith

I'll need to read up on voice commands. Whilst available on sky q i never really used any. I guess sky stream is a paradigm shift for a remote control traditionalist like me

Sometimes i just try things by luck and see if they work with the voice commands 😀

Re: My Sky Stream review

Dave6018 — Thu, 15 Feb 2024 20:43:22 GMT

Well, I have had Sky Stream for just under a week, and I must say I am impressed. I came from Virgin Media, and Sky Stream feels so much more modern. Picture and sound quality excellent

Re: My Sky Stream review

Bluethree — Sat, 17 Feb 2024 16:51:39 GMT

Thanks all. I got a fairly decent deal this morning and swapped out the Sky Q order for three Sky pucks with full package and Ultrafast plus.

Re: My Sky Stream review

Paul550 — Wed, 21 Feb 2024 21:44:45 GMT

I recently ordered the sky stream puck and my honest opinion is the idea is great, if it works properly, I have had so many problems with it. Remote works when it wants to, apps play in background after starting another one up, freezing, asking for pin at 11pm to watch a 12 rated programme, continuing a programme in the wrong place, a black screen and crashing 3 times now. I have been sent a second box and had more problems. This is all happened in 3 DAYS. I wouldn't recommend this to anyone.

Customer service has been great apart from one person said they wound ring me back and never did, just left me waiting for nothing. Then I had to ring 😡

They did offer me 2 months free ultra HD and no ads

But unfortunately due to the poor quality of the device I will be ending it early as both devices showed similar problems and new problems. I would've expected better from sky. I was WRONG

Re: My Sky Stream review

nICE1m8ey — Thu, 22 Feb 2024 11:24:26 GMT

I moved from Sky Q due to issues with Sky support as I was connected to a communal dish ( weekly/daily freezing, pixelating, no signal - however, a power reset on Sky Q box mostly fixed these bizarrely) and so was hoping that my need to regularly reset Sky box would stop, but unfortunately, like you, I have black screen, freezing and the strangest one (which I also had on Sky Q after a reset) is the settings changing from 2160p to 1080p for no reason. I have to often (a couple of time a week, with no apparent cause) go to settings to change this back to 2160p. I only find out when I notice I am not being offered the "watch in UHD" option. Not much of an improvement in reliability from Sky Q, but when it works, picture Q is very good. I will persist and hope updates get round to sorting out these issues.

Re: My Sky Stream review

Dave6018 — Thu, 22 Feb 2024 11:58:12 GMT

It has a few concerning issues with the last two comments. I'm a week in

I have Virgin Media for my broadband at 250 Mb, but I use the Asus XT8 for my Wi-Fi and use the Virgin router in modem mode.

The only issues I have had are a DRM issue on Channel 4 catchup and a technical error when trying to start a program from the beginning on ITV, but it worked fine from the catch-up .

The remote can be laggy now and again

UHD been great, sound had been great.