https://helpforum.sky.com/t5/Sky-Stream/New-customer/m-p/4565261#M18445 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3975144">@Jimbo22</a>&nbsp;</P> <P>I've moved your thread to the more appropriate Stream board now we know what was delivered.&nbsp;</P> Sat, 17 Feb 2024 12:43:09 GMT Daniel0210 2024-02-17T12:43:09Z https://helpforum.sky.com/t5/Sky-Stream/New-customer/m-p/4565237#M18439 <P>Received MySky box do I need to connect my box before the engineer comes or do I let him set it all up for me</P> Sat, 17 Feb 2024 12:28:26 GMT https://helpforum.sky.com/t5/Sky-Stream/New-customer/m-p/4565237#M18439 Jimbo22 2024-02-17T12:28:26Z https://helpforum.sky.com/t5/Sky-Stream/New-customer/m-p/4565238#M18440 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3975144">@Jimbo22</a>&nbsp;</P> <P>So presumably you're referring to a broadband router as the engineer will bring any Sky Q box and mini boxes with him/her when they come.&nbsp;</P> Sat, 17 Feb 2024 12:32:19 GMT https://helpforum.sky.com/t5/Sky-Stream/New-customer/m-p/4565238#M18440 Daniel0210 2024-02-17T12:32:19Z https://helpforum.sky.com/t5/Sky-Stream/New-customer/m-p/4565248#M18441 <P>Yes&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="This box" style="width: 999px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/97377iBE8A5AB9FBAD52DE/image-size/large?v=v2&amp;px=999" role="button" title="image.jpg" alt="image.jpg" /></span></P> Sat, 17 Feb 2024 12:36:49 GMT https://helpforum.sky.com/t5/Sky-Stream/New-customer/m-p/4565248#M18441 Jimbo22 2024-02-17T12:36:49Z https://helpforum.sky.com/t5/Sky-Stream/New-customer/m-p/4565253#M18442 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3975144">@Jimbo22</a>&nbsp;</P> <P>&nbsp;</P> <P>Thats sky stream and does not require an engineer visit. You plug into the tv and you're ready to go</P> Sat, 17 Feb 2024 12:39:42 GMT https://helpforum.sky.com/t5/Sky-Stream/New-customer/m-p/4565253#M18442 cookiemonsteruk 2024-02-17T12:39:42Z https://helpforum.sky.com/t5/Sky-Stream/New-customer/m-p/4565260#M18444 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3975144">@Jimbo22</a>&nbsp;</P> <P>&nbsp;</P> <P>That is of course if your broadband is up and running.&nbsp; If you're getting broadband as well leave it until broadband is activated</P> Sat, 17 Feb 2024 12:42:55 GMT https://helpforum.sky.com/t5/Sky-Stream/New-customer/m-p/4565260#M18444 cookiemonsteruk 2024-02-17T12:42:55Z https://helpforum.sky.com/t5/Sky-Stream/New-customer/m-p/4565261#M18445 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3975144">@Jimbo22</a>&nbsp;</P> <P>I've moved your thread to the more appropriate Stream board now we know what was delivered.&nbsp;</P> Sat, 17 Feb 2024 12:43:09 GMT https://helpforum.sky.com/t5/Sky-Stream/New-customer/m-p/4565261#M18445 Daniel0210 2024-02-17T12:43:09Z