topic Re: On demand apps crashing from playlist in Sky Stream

On demand apps crashing from playlist

James157 — Thu, 15 Feb 2024 20:28:47 GMT

Hi,

I get constant crashes on the catchup apps, it loads and then when I play an episode it goes back to the playlist menu. Seems to have started since adding ad skipping. Anyone else having this.

thanks

James

Re: On demand apps crashing from playlist

MarkGoldsmith — Thu, 15 Feb 2024 20:31:02 GMT

@James157 wrote:
Hi,

I get constant crashes on the catchup apps, it loads and then when I play an episode it goes back to the playlist menu. Seems to have started since adding ad skipping. Anyone else having this.

thanks
James

@James157 Unplug the puck for 30 seconds to reboot it and it should be fixed.

i occasionally also get this, i assume it's a memory related issue on the puck which is the reason a reboot fixes it.

Re: On demand apps crashing from playlist

James157 — Thu, 15 Feb 2024 20:46:02 GMT

@MarkGoldsmith

i should have mentioned in the original post I'm rebooting daily which is getting annoying now.

regards

james

Re: On demand apps crashing from playlist

Exiled-in-HH — Sat, 17 Feb 2024 09:22:50 GMT

Regular reboots are not unusual but daily are🤔

Have you requested a replacement Puck?

Re: On demand apps crashing from playlist

PSC133 — Sat, 17 Feb 2024 12:00:00 GMT

I connect all my Stream Pucks through smart plugs which are timed to turn off for 15 minutes during the night. This has virtually eradicated the need for further reboots.

Re: On demand apps crashing from playlist

James157 — Wed, 21 Feb 2024 09:43:49 GMT

not asked yet, it seems to have started since adding ad skipping, as it was a trial i have removed and got to wait until removed.