topic Re: Whole Home in Sky Stream

Whole Home

Josiefloss — Sat, 10 Feb 2024 17:31:02 GMT

Hi to all

Im new to sky and not great on tech.

i am on sky stream and want to get whole home £12 a month subscription, how many puks do you get and when you add it to your subscription in my sky does it ask you how many puks you require, I don't want to add this if I cannot get 2 puks.

thank you again

Re: Whole Home

GD1 — Sat, 10 Feb 2024 17:45:53 GMT

@Josiefloss wrote:

Hi to all

Im new to sky and not great on tech.

i am on sky stream and want to get whole home £12 a month subscription, how many puks do you get You need to order the additional pucks, they are not added automatically to a Whole Home sub.

and when you add it to your subscription in my sky does it ask you how many puks you require, I don't want to add this if I cannot get 2 puks. See above

thank you again

Re: Whole Home

Ripleys_Cat — Sat, 10 Feb 2024 17:44:13 GMT

@Josiefloss wrote:
Hi to all
Im new to sky and not great on tech.
i am on sky stream and want to get whole home £12 a month subscription, how many puks do you get and when you add it to your subscription in my sky does it ask you how many puks you require, I don't want to add this if I cannot get 2 puks.

thank you again

You can absolutely add 2 pucks to your order when you add Whole Home. You may only get charged the one £39.95 setup fee for each puck, you often get the first additional puck free, but sometimes not. In which case it'll cost you £79.90 for the 2 extra pucks. The one Whole Home subscription covers both of them though. Remember too that you don't own the pucks - you have to send them back to Sky if you decide to stop the Whole Home subscription.

Re: Whole Home

TimmyBGood — Sat, 10 Feb 2024 18:34:37 GMT

@Josiefloss

One Whole Home subscription covers up to six pucks (and three Glass television sets) at a subscription address, but each puck will have an initial fee for their loan, and Glass televisions have a purchase cost. Sky may choose to supply the first puck without a fee.

Note that just two pucks running UHD starts getting close to what 'average' FTTC can supply.

Re: Whole Home

Josiefloss — Sat, 10 Feb 2024 18:06:28 GMT

Thank you I found the page I needed to add the 2 puks only charged £39.95 but I'm sorted. Your answer helped me look around my app to add these much appreciated

Re: Whole Home

Tash02 — Tue, 13 Jan 2026 20:14:35 GMT

How do you Add whole home to a package, I don't see an option on the app.

Re: Whole Home

lettice — Wed, 14 Jan 2026 06:53:53 GMT

@Tash02 wrote:

How do you Add whole home to a package, I don't see an option on the app.

Within the MySky app or your MySky account online, go to;

Your Products>Manage>Home set up>
You will find Whole Home listed there.