topic Issues with playing series on sky max in Sky Stream

Issues with playing series on sky max

Anastasiya1 — Sat, 10 Feb 2024 12:51:51 GMT

Hi, I have been trying to watch Brassic season 5. Unfortunately episode 1 does not play and a message comes up on the screen saying currently unavailable. Episodes 2 and 3 are playing with no issue. This has been ongoing for a few weeks now, I have been checking regularly. Any ideas?

Re: Issues with playing series on sky max

GD1 — Sat, 10 Feb 2024 12:55:41 GMT

@Anastasiya1 Is this in Stream puck your seeing the message?

Re: Issues with playing series on sky max

Raemonday — Fri, 16 Feb 2024 20:09:03 GMT

@Anastasiya1 Did you solve this? I'm having the same issue. Just watched all the first four seasons and now can't start season 5 🤷‍♀️

Re: Issues with playing series on sky max

Fothergill1 — Sat, 17 Feb 2024 19:34:06 GMT

@Raemonday Report the matter to Viewer Relations at the following email address:

viewerR@sky.uk

Re: Issues with playing series on sky max

kellyhud20 — Wed, 21 Feb 2024 09:32:42 GMT

Did you het this issue resolved with watching the s5 ep1 of brassic thisbis happening to me and been going on for a while now. Cant seem to find any way tonget this fixed.

Re: Issues with playing series on sky max

Bill051 — Wed, 21 Feb 2024 10:56:59 GMT

Shown as Unavailable on my SkyStream.

Re: Issues with playing series on sky max

Padam_Padam — Wed, 21 Feb 2024 11:00:31 GMT

S5 Ep1 of Brassic plays fine via the NOW app so it's definitely worth reporting this to viewerR@sky.uk

Re: Issues with playing series on sky max

kellyhud20 — Fri, 23 Feb 2024 16:35:32 GMT

Thank you i will hive them a email and raise it .

Re: Issues with playing series on sky max

Browninc1 — Tue, 19 Nov 2024 20:36:20 GMT

We're having the same issue. It says set to UHD to watch which we've done but still same on screen message pops up