https://helpforum.sky.com/t5/Sky-Stream/Paying-for-Disney-but-can-t-open-app/m-p/4552120#M17217 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3963817">@Faderface</a>&nbsp;wrote:<BR /><P>Hi. It looks like I've been paying for Disney+ since October but the app won't let me access the platform.&nbsp;</P><P>&nbsp;</P><P>How can I get the app to work and be compensated for paying anf not being able to access it?&nbsp;</P><P>&nbsp;</P><P>Thank you for your help.</P><HR /></BLOCKQUOTE><P>What error do you get? Does the disney plus login work on other devices?</P><P>&nbsp;</P><P>You won't get compensated for a subscription you haven't used, as the subscription isn't tied into to only being played on one device, it can be used anywhere you can login to disney +. Also Sky won't be able to refund subscriptions to third party apps as the payments go over to the third party to pay for the subscription.</P> Thu, 01 Feb 2024 15:52:22 GMT MarkGoldsmith 2024-02-01T15:52:22Z https://helpforum.sky.com/t5/Sky-Stream/Paying-for-Disney-but-can-t-open-app/m-p/4552111#M17216 <P>Hi. It looks like I've been paying for Disney+ since October but the app won't let me access the platform.&nbsp;</P><P>&nbsp;</P><P>How can I get the app to work and be compensated for paying anf not being able to access it?&nbsp;</P><P>&nbsp;</P><P>Thank you for your help.</P> Thu, 01 Feb 2024 15:45:09 GMT https://helpforum.sky.com/t5/Sky-Stream/Paying-for-Disney-but-can-t-open-app/m-p/4552111#M17216 Faderface 2024-02-01T15:45:09Z https://helpforum.sky.com/t5/Sky-Stream/Paying-for-Disney-but-can-t-open-app/m-p/4552120#M17217 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3963817">@Faderface</a>&nbsp;wrote:<BR /><P>Hi. It looks like I've been paying for Disney+ since October but the app won't let me access the platform.&nbsp;</P><P>&nbsp;</P><P>How can I get the app to work and be compensated for paying anf not being able to access it?&nbsp;</P><P>&nbsp;</P><P>Thank you for your help.</P><HR /></BLOCKQUOTE><P>What error do you get? Does the disney plus login work on other devices?</P><P>&nbsp;</P><P>You won't get compensated for a subscription you haven't used, as the subscription isn't tied into to only being played on one device, it can be used anywhere you can login to disney +. Also Sky won't be able to refund subscriptions to third party apps as the payments go over to the third party to pay for the subscription.</P> Thu, 01 Feb 2024 15:52:22 GMT https://helpforum.sky.com/t5/Sky-Stream/Paying-for-Disney-but-can-t-open-app/m-p/4552120#M17217 MarkGoldsmith 2024-02-01T15:52:22Z