topic Re: Sky Stream Audio Crackles in Sky Stream

Sky Stream Audio Crackles

Thevoid — Mon, 22 Jan 2024 13:17:07 GMT

Hi, I've reported this before but wanted to mention it again.

I was watching 'No Hard Feelings' on Sky Cinema last night on Live TV. Standard format, not Atmos.

Every 10 - 15 minutes, there is a slight audio 'crackle/pop'. Sky Stream is plugged into the HDMI port on my Sony Soundbar.

I turned my soundbar off and plugged directly into my TV and rewound to the part where the crackle was. The crackle still happened.

I then tried to watch it on demand today and the crackle isn't there at the same point.

This must surely be a Sky Stream issue right?

Jones_The_Cat — Mon, 22 Jan 2024 14:45:12 GMT

It might be a Sony issue. I seem to recall others mentioning crackle through some Sony soundbars, possibly related to decoding issues.

Thevoid — Mon, 22 Jan 2024 15:49:28 GMT

As explained above, I took the soundbar away and sky was directly connected to my TV and it still happened. So it's not the soundbar.

Jones_The_Cat — Mon, 22 Jan 2024 15:54:03 GMT

@Thevoid wrote:
As explained above, I took the soundbar away and sky was directly connected to my TV and it still happened. So it's not the soundbar.

Apologies, I mis-read your original post. I hope you find a solution.