https://helpforum.sky.com/t5/Sky-Stream/Anyone-know-what-to-do-setting-second-puck-up-and-stuck-it-wont-link-up-to-my-account/m-p/4537812#M15971 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3950991">@Ray9090</a>&nbsp;wrote:<BR />Hi does anyone know how to link a second puck up to account? TIA Ray<HR /></BLOCKQUOTE><P>Have you got the Whole Home subscription? A second puck won't work without it.&nbsp;</P> Tue, 16 Jan 2024 12:05:43 GMT Jones_The_Cat 2024-01-16T12:05:43Z https://helpforum.sky.com/t5/Sky-Stream/Anyone-know-what-to-do-setting-second-puck-up-and-stuck-it-wont-link-up-to-my-account/m-p/4537801#M15970 Hi does anyone know how to link a second puck up to account? TIA Ray Tue, 16 Jan 2024 11:59:15 GMT https://helpforum.sky.com/t5/Sky-Stream/Anyone-know-what-to-do-setting-second-puck-up-and-stuck-it-wont-link-up-to-my-account/m-p/4537801#M15970 Ray9090 2024-01-16T11:59:15Z https://helpforum.sky.com/t5/Sky-Stream/Anyone-know-what-to-do-setting-second-puck-up-and-stuck-it-wont-link-up-to-my-account/m-p/4537812#M15971 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3950991">@Ray9090</a>&nbsp;wrote:<BR />Hi does anyone know how to link a second puck up to account? TIA Ray<HR /></BLOCKQUOTE><P>Have you got the Whole Home subscription? A second puck won't work without it.&nbsp;</P> Tue, 16 Jan 2024 12:05:43 GMT https://helpforum.sky.com/t5/Sky-Stream/Anyone-know-what-to-do-setting-second-puck-up-and-stuck-it-wont-link-up-to-my-account/m-p/4537812#M15971 Jones_The_Cat 2024-01-16T12:05:43Z https://helpforum.sky.com/t5/Sky-Stream/Anyone-know-what-to-do-setting-second-puck-up-and-stuck-it-wont-link-up-to-my-account/m-p/4537813#M15972 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3950991">@Ray9090</a>&nbsp; It will be the same process for any puck,&nbsp;&nbsp;<A href="https://www.sky.com/help/home/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/setting-up-sky-stream" target="_blank" rel="noopener">https://www.sky.com/help/home/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/setting-up-sky-stream</A></P> <P>&nbsp;</P> <P>As per&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3937167">@Jones_The_Cat</a>&nbsp; you do need the Whole Home sub which supports up to 3 Glass TV's &amp; 6 pucks under the same account.</P> Tue, 16 Jan 2024 12:07:32 GMT https://helpforum.sky.com/t5/Sky-Stream/Anyone-know-what-to-do-setting-second-puck-up-and-stuck-it-wont-link-up-to-my-account/m-p/4537813#M15972 GD1 2024-01-16T12:07:32Z https://helpforum.sky.com/t5/Sky-Stream/Anyone-know-what-to-do-setting-second-puck-up-and-stuck-it-wont-link-up-to-my-account/m-p/4537861#M15979 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3950991">@Ray9090</a>&nbsp;are you getting any specific error when trying to link?</P> Tue, 16 Jan 2024 12:41:12 GMT https://helpforum.sky.com/t5/Sky-Stream/Anyone-know-what-to-do-setting-second-puck-up-and-stuck-it-wont-link-up-to-my-account/m-p/4537861#M15979 MarkGoldsmith 2024-01-16T12:41:12Z https://helpforum.sky.com/t5/Sky-Stream/Anyone-know-what-to-do-setting-second-puck-up-and-stuck-it-wont-link-up-to-my-account/m-p/4537876#M15981 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3950991">@Ray9090</a>&nbsp;How did you obtain the second Puck?</P> Tue, 16 Jan 2024 12:48:18 GMT https://helpforum.sky.com/t5/Sky-Stream/Anyone-know-what-to-do-setting-second-puck-up-and-stuck-it-wont-link-up-to-my-account/m-p/4537876#M15981 Exiled-in-HH 2024-01-16T12:48:18Z https://helpforum.sky.com/t5/Sky-Stream/Anyone-know-what-to-do-setting-second-puck-up-and-stuck-it-wont-link-up-to-my-account/m-p/4538320#M16053 <P>Sorted now, the puck needed a full reboot</P> Tue, 16 Jan 2024 19:52:27 GMT https://helpforum.sky.com/t5/Sky-Stream/Anyone-know-what-to-do-setting-second-puck-up-and-stuck-it-wont-link-up-to-my-account/m-p/4538320#M16053 Ray9090 2024-01-16T19:52:27Z