https://helpforum.sky.com/t5/Sky-Stream/Programmes-won-t-load/m-p/4536275#M15794 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3949528">@NinaRa</a>&nbsp;have you tried rebooting the device by unplugging it for a couple of minutes?</P><P>&nbsp;</P><P>If you have and that doesn't help the issue is liley caused by the strength of the internet connection the Sky Stream puck is getting.</P><P>&nbsp;</P><P>How do you have it connected to the internet?</P> Sun, 14 Jan 2024 15:58:13 GMT MarkGoldsmith 2024-01-14T15:58:13Z https://helpforum.sky.com/t5/Sky-Stream/Programmes-won-t-load/m-p/4536170#M15778 <P>Hi we have had sky for a week, programmes won't load and it get sent back to the page I'm trying to watch</P> Sun, 14 Jan 2024 14:04:06 GMT https://helpforum.sky.com/t5/Sky-Stream/Programmes-won-t-load/m-p/4536170#M15778 NinaRa 2024-01-14T14:04:06Z https://helpforum.sky.com/t5/Sky-Stream/Programmes-won-t-load/m-p/4536275#M15794 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3949528">@NinaRa</a>&nbsp;have you tried rebooting the device by unplugging it for a couple of minutes?</P><P>&nbsp;</P><P>If you have and that doesn't help the issue is liley caused by the strength of the internet connection the Sky Stream puck is getting.</P><P>&nbsp;</P><P>How do you have it connected to the internet?</P> Sun, 14 Jan 2024 15:58:13 GMT https://helpforum.sky.com/t5/Sky-Stream/Programmes-won-t-load/m-p/4536275#M15794 MarkGoldsmith 2024-01-14T15:58:13Z