https://helpforum.sky.com/t5/Sky-Store/Missing-purchase/m-p/5380017#M28088 <P>Hi there, thanks for your first post on the Community forum</P> <P>I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Sat, 26 Sep 2026 08:28:10 GMT Danz994 2026-09-26T08:28:10Z https://helpforum.sky.com/t5/Sky-Store/Missing-purchase/m-p/5379806#M28087 <P>My recent purchases are not showing on the app and I have been charfed. Why?</P> Fri, 25 Sep 2026 19:27:57 GMT https://helpforum.sky.com/t5/Sky-Store/Missing-purchase/m-p/5379806#M28087 GW015 2026-09-25T19:27:57Z https://helpforum.sky.com/t5/Sky-Store/Missing-purchase/m-p/5380017#M28088 <P>Hi there, thanks for your first post on the Community forum</P> <P>I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Sat, 26 Sep 2026 08:28:10 GMT https://helpforum.sky.com/t5/Sky-Store/Missing-purchase/m-p/5380017#M28088 Danz994 2026-09-26T08:28:10Z