https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-into-sky-store/m-p/5368424#M28024 <P>I've signed in on my phone to sky store but my sky glass tv doesn't recognise my email &amp; password&nbsp;</P> Fri, 11 Sep 2026 18:38:46 GMT Johnny7767767 2026-09-11T18:38:46Z https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-into-sky-store/m-p/5368424#M28024 <P>I've signed in on my phone to sky store but my sky glass tv doesn't recognise my email &amp; password&nbsp;</P> Fri, 11 Sep 2026 18:38:46 GMT https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-into-sky-store/m-p/5368424#M28024 Johnny7767767 2026-09-11T18:38:46Z https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-into-sky-store/m-p/5368593#M28029 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4780748">@Johnny7767767</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Sat, 12 Sep 2026 08:26:54 GMT https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-into-sky-store/m-p/5368593#M28029 Brill+Gill 2026-09-12T08:26:54Z