https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5219035#M27266 <P>Exact same here. Cannot even sign into the app on stream</P> Tue, 24 Feb 2026 18:38:00 GMT TPotter87 2026-02-24T18:38:00Z https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5185050#M27104 <P>When trying to sign in to Sky Store I'm redirected to my account on Sky.com. This is the case when signing in using a QR code or code from Sky Glass. If I try to 'sign up' for Sky Store as it says I'm already signed in.&nbsp;</P> Thu, 08 Jan 2026 20:08:08 GMT https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5185050#M27104 Alexkin2 2026-01-08T20:08:08Z https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5185068#M27105 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4583342">@Alexkin2</a>&nbsp;</P> <P>Is your Sky Store account linked to your ID as&nbsp; per this:</P> <P>&nbsp;</P> <P>Sign in at skystore.com/myaccount and go to 'My Sky TV'.<BR />Click on 'Link My Account'. (I believe this is on the far right of the screen)<BR />Follow the instructions on the screen. You'll need your 12 digit Sky Account number or the account number of the bank you use to pay your Sky bill.<BR />Click 'confirm'</P> <P><BR />If you have issues with this then there is a live chat you can use to contact Sky about this that is available from 11am-7.30pm Monday to Saturday and can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Thu, 08 Jan 2026 20:26:22 GMT https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5185068#M27105 caesarome 2026-01-08T20:26:22Z https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5185075#M27106 <P>Thanks but I can't do step one as when I try to sign in to&nbsp;<SPAN>skystore.com/myaccount I'm&nbsp;</SPAN>redirected to Sky.com.&nbsp;</P> Thu, 08 Jan 2026 20:35:11 GMT https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5185075#M27106 Alexkin2 2026-01-08T20:35:11Z https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5185123#M27107 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4583342">@Alexkin2</a>&nbsp;</P> <P>Are you a new customer to Sky ?</P> Thu, 08 Jan 2026 22:09:54 GMT https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5185123#M27107 caesarome 2026-01-08T22:09:54Z https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5185130#M27108 <P>Since May 2025 but have never used Sky Store.</P> Thu, 08 Jan 2026 22:16:14 GMT https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5185130#M27108 Alexkin2 2026-01-08T22:16:14Z https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5185767#M27115 <P>Im having the exact same issue. Cant login at all just redirects me to my sky after signing in&nbsp;</P> Fri, 09 Jan 2026 22:13:46 GMT https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5185767#M27115 Stephen254 2026-01-09T22:13:46Z https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5185770#M27116 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4583342">@Alexkin2</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4584321">@Stephen254</a>&nbsp;</P> <P>You both will need to contact Sky about this via the&nbsp;live chat you can use to contact Sky about this that is available from 11am-7.30pm Monday to Saturday and can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank" rel="nofollow noopener noreferrer">https://www.skystore.com/help/contact-us</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 09 Jan 2026 22:21:07 GMT https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5185770#M27116 caesarome 2026-01-09T22:21:07Z https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5219035#M27266 <P>Exact same here. Cannot even sign into the app on stream</P> Tue, 24 Feb 2026 18:38:00 GMT https://helpforum.sky.com/t5/Sky-Store/Can-t-sign-in-to-Sky-Store/m-p/5219035#M27266 TPotter87 2026-02-24T18:38:00Z