https://helpforum.sky.com/t5/Sky-Store/buy-a-film/m-p/5218929#M27265 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4624417">@wendy149</a>&nbsp;wrote:<BR /><P>I am trying to buy a film from Sky Store but it says manage account</P><HR /></BLOCKQUOTE><P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4624417">@wendy149</a>&nbsp;</P><P>&nbsp;</P><P>There are circumstances where the best option is to chat directly with the Skystore support team (open till 7.30pm) and for what you describe I would try that&nbsp;</P><P>&nbsp;</P><P>Depending on how the AI part of the chat goes, you might need to speak to a person on the chat, but see how it goes.&nbsp;</P><P>&nbsp;</P><P>here is a link.&nbsp;<BR /><BR /></P><P><A title="Store" href="https://www.skystore.com/n/hcus/help/contact-us" target="_self">https://www.skystore.com/n/hcus/help/contact-us</A>&nbsp;</P> Tue, 24 Feb 2026 16:45:30 GMT mike+simmonds 2026-02-24T16:45:30Z https://helpforum.sky.com/t5/Sky-Store/buy-a-film/m-p/5218901#M27264 <P>I am trying to buy a film from Sky Store but it says manage account</P> Tue, 24 Feb 2026 16:22:31 GMT https://helpforum.sky.com/t5/Sky-Store/buy-a-film/m-p/5218901#M27264 wendy149 2026-02-24T16:22:31Z https://helpforum.sky.com/t5/Sky-Store/buy-a-film/m-p/5218929#M27265 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4624417">@wendy149</a>&nbsp;wrote:<BR /><P>I am trying to buy a film from Sky Store but it says manage account</P><HR /></BLOCKQUOTE><P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4624417">@wendy149</a>&nbsp;</P><P>&nbsp;</P><P>There are circumstances where the best option is to chat directly with the Skystore support team (open till 7.30pm) and for what you describe I would try that&nbsp;</P><P>&nbsp;</P><P>Depending on how the AI part of the chat goes, you might need to speak to a person on the chat, but see how it goes.&nbsp;</P><P>&nbsp;</P><P>here is a link.&nbsp;<BR /><BR /></P><P><A title="Store" href="https://www.skystore.com/n/hcus/help/contact-us" target="_self">https://www.skystore.com/n/hcus/help/contact-us</A>&nbsp;</P> Tue, 24 Feb 2026 16:45:30 GMT https://helpforum.sky.com/t5/Sky-Store/buy-a-film/m-p/5218929#M27265 mike+simmonds 2026-02-24T16:45:30Z