https://helpforum.sky.com/t5/Sky-Store/The-Housemaid-download/m-p/5212994#M27241 <P>I just downloaded the The Housemaid. It says we have purchased it but cat watch it as we need UHD. Has anyone else had this issue?</P> Sun, 15 Feb 2026 18:49:42 GMT Brummielass 2026-02-15T18:49:42Z https://helpforum.sky.com/t5/Sky-Store/The-Housemaid-download/m-p/5212994#M27241 <P>I just downloaded the The Housemaid. It says we have purchased it but cat watch it as we need UHD. Has anyone else had this issue?</P> Sun, 15 Feb 2026 18:49:42 GMT https://helpforum.sky.com/t5/Sky-Store/The-Housemaid-download/m-p/5212994#M27241 Brummielass 2026-02-15T18:49:42Z https://helpforum.sky.com/t5/Sky-Store/The-Housemaid-download/m-p/5213013#M27242 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4617278">@Brummielass</a>&nbsp;wrote:<BR /> <P>Has anyone else had this issue?</P> <HR /></BLOCKQUOTE> <P>A lot of people have done the same so the fix is nice and simple !</P> <P>&nbsp;</P> <P>Delete the UHD version and make sure it is also deleted from the deleted folder and then you can download the HD version. As you have not started to watch the UHD version you should not be billed for it.</P> Sun, 15 Feb 2026 19:26:08 GMT https://helpforum.sky.com/t5/Sky-Store/The-Housemaid-download/m-p/5213013#M27242 caesarome 2026-02-15T19:26:08Z