https://helpforum.sky.com/t5/Sky-Store/Incorrect-movie-charge/m-p/5197030#M27184 <P>I searched for a movie that was under the heading "£10 and under" I bought it and I've been charged £13.99 on the receipt email and the projected bill for next month. Do I have to ring the call centre to speak to someone? I have a photo of the film under that heading so would prefer to set it out in an email with attachments.&nbsp;<BR />Thanks&nbsp;</P> Sat, 24 Jan 2026 07:32:42 GMT Co8 2026-01-24T07:32:42Z https://helpforum.sky.com/t5/Sky-Store/Incorrect-movie-charge/m-p/5197030#M27184 <P>I searched for a movie that was under the heading "£10 and under" I bought it and I've been charged £13.99 on the receipt email and the projected bill for next month. Do I have to ring the call centre to speak to someone? I have a photo of the film under that heading so would prefer to set it out in an email with attachments.&nbsp;<BR />Thanks&nbsp;</P> Sat, 24 Jan 2026 07:32:42 GMT https://helpforum.sky.com/t5/Sky-Store/Incorrect-movie-charge/m-p/5197030#M27184 Co8 2026-01-24T07:32:42Z https://helpforum.sky.com/t5/Sky-Store/Incorrect-movie-charge/m-p/5197033#M27185 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4593876">@Co8</a>&nbsp;</P> <P><SPAN>Try getting in touch with the Sky Store team firstly. They have a live chat you can use from 11am - 7.30pm Monday to Friday (used to be Saturday as well),&nbsp;</SPAN></P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank" rel="noopener">https://www.skystore.com/help/contact-us</A>&nbsp;</P> Sat, 24 Jan 2026 07:40:36 GMT https://helpforum.sky.com/t5/Sky-Store/Incorrect-movie-charge/m-p/5197033#M27185 Daniel0210 2026-01-24T07:40:36Z