topic Re: Paying for sky store movie using a different card number? in Sky Store

Paying for sky store movie using a different card number?

Lynda68 — Sat, 27 Dec 2025 19:56:58 GMT

I'm trying to rent a movie on SkyvSyore but need to use a different card number. I've tried changing the payment details in 'myskyApp' but it still won't let me pay using a different card number?

Re: Paying for sky store movie using a different card number?

mike+simmonds — Sat, 27 Dec 2025 20:06:37 GMT

Hi @Lynda68

Will the system allow you to change the payment card from within the Skystore app (rather than in MySky) ?

You will need to sign in to your Skystore account

https://www.skystore.com/n/aacc/my-account/account

Re: Paying for sky store movie using a different card number?

Lynda68 — Sat, 27 Dec 2025 20:24:30 GMT

I've changed the payment details in MySky App to new payment details and tried agsin bit still not allowing me to buy the movie usubgcthese new card details

Re: Paying for sky store movie using a different card number?

mike+simmonds — Sat, 27 Dec 2025 20:31:40 GMT

Hi @Lynda68

As I mention above, the payment details you can change in the MySky app are not those for buying Skystore movies

You can change the payment details for buying movies within the Skystore app (or the Skystore website)

that's a different app to the MySky app