Double Charge For Same SKY Store Movie

LizBurnage — Tue, 09 Dec 2025 13:11:15 GMT

I have been charged twice for a SKY Store movie Downton Abbey

£40:00 for a movie is not right but no one at SKY wants to speak to me ... I was told basically tough luck and told to write it off as my own mistake

I am severely disabled and SKY are usually very understanding with me but this time no one is willing to help

I I have been with SKY for over thirty years and think this is not the right way to treat any customer

In this financial climate and cost of living crisis £20:00 is a huge sum of money to me and means I can turn my heating on for the day

Thank you SKY ... I really do think it's time to find another way

Has anyone else had this problem

Re: Double Charge For Same SKY Store Movie

mike+simmonds — Tue, 09 Dec 2025 13:21:14 GMT

Sorry to hear of your experience

Are you able to take part in a live chat with the Skystore support team. They should be open now