topic Re: Welcome to sky VIp email in Sky Store

Welcome to sky VIp email

JazTheTim — Thu, 04 Dec 2025 11:04:35 GMT

Hi all

I came back to sky stream a couple of months ago.
EVERY DAY I get an email saying welcome to sky vip. Offering me a free movie. This never works by the way. They all have a cost

main issue is the email. How can this be stopped!? It's a clear glitch

Re: Welcome to sky VIp email

caesarome — Thu, 04 Dec 2025 12:00:34 GMT

@JazTheTim

How long were you away from Sky before returning ?

Re: Welcome to sky VIp email

JazTheTim — Thu, 04 Dec 2025 14:25:11 GMT

Around a couple of months, even when with them I didn't have this issue.

Re: Welcome to sky VIp email

caesarome — Thu, 04 Dec 2025 15:59:26 GMT

@JazTheTim

You might want to get in touch with Sky Store support about this as they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

It could be an issue with the login details that are being used.

Re: Welcome to sky VIp email

JazTheTim — Mon, 08 Dec 2025 17:40:59 GMT

I actually haven't had any since posting this a few days ago. Like magic I suppose.
unsure if I've got a free movie yet.