topic Re: Rented film in Sky Store https://helpforum.sky.com/t5/Sky-Store/Rented-film/m-p/5151032#M26756 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4545543">@Film-renting</a>&nbsp;</P> <P>With rented films you can only view on the device they were rented on (with Buy and Keep you can watch them on the TV) so what I suggest doing is to get in touch with Sky support to see if they will cancel this for you then you can rent it again via your Sky Tv account.</P> <P>&nbsp;</P> <P>There is a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Tue, 25 Nov 2025 10:08:23 GMT caesarome 2025-11-25T10:08:23Z Rented film https://helpforum.sky.com/t5/Sky-Store/Rented-film/m-p/5151021#M26755 <P>Iv rented a film on sky stores using my phone, the purchase went through but when I went back to the tv I'm unable to find the film on my account. When I type it back in on the search bar it's telling me to pay again to rent the film&nbsp;</P> Tue, 25 Nov 2025 09:53:14 GMT https://helpforum.sky.com/t5/Sky-Store/Rented-film/m-p/5151021#M26755 Film-renting 2025-11-25T09:53:14Z Re: Rented film https://helpforum.sky.com/t5/Sky-Store/Rented-film/m-p/5151032#M26756 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4545543">@Film-renting</a>&nbsp;</P> <P>With rented films you can only view on the device they were rented on (with Buy and Keep you can watch them on the TV) so what I suggest doing is to get in touch with Sky support to see if they will cancel this for you then you can rent it again via your Sky Tv account.</P> <P>&nbsp;</P> <P>There is a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Tue, 25 Nov 2025 10:08:23 GMT https://helpforum.sky.com/t5/Sky-Store/Rented-film/m-p/5151032#M26756 caesarome 2025-11-25T10:08:23Z