https://helpforum.sky.com/t5/Sky-Store/Everytime-I-press-play-it-logs-me-out-of-sky-store/m-p/5134224#M26656 <P>Hi Amy same here we just thought we would try it last night and all of a sudden working.</P><P>&nbsp;</P> Thu, 06 Nov 2025 08:14:06 GMT Shazza39 2025-11-06T08:14:06Z https://helpforum.sky.com/t5/Sky-Store/Everytime-I-press-play-it-logs-me-out-of-sky-store/m-p/5131194#M26645 <P>I have a now tv box plugged into my tv and I have sky store downloaded on there . Everytime I go into sky store I go to my library to watch a film and when I click play it logs me out and takes me back to the now TV page . It lets me play trailers and lets me buy films but won't let me play the movies. Any ideas on why.? I've factory resetted my now TV box. Unplugged everything and still no joy.</P> Sun, 02 Nov 2025 19:06:59 GMT https://helpforum.sky.com/t5/Sky-Store/Everytime-I-press-play-it-logs-me-out-of-sky-store/m-p/5131194#M26645 Amy_w1995 2025-11-02T19:06:59Z https://helpforum.sky.com/t5/Sky-Store/Everytime-I-press-play-it-logs-me-out-of-sky-store/m-p/5131322#M26646 <P>Same thing is happening to me 🫤 try everything and still won't play my film just take me back to the now tv Home Screen&nbsp;</P> Sun, 02 Nov 2025 22:45:20 GMT https://helpforum.sky.com/t5/Sky-Store/Everytime-I-press-play-it-logs-me-out-of-sky-store/m-p/5131322#M26646 Gemie2011 2025-11-02T22:45:20Z https://helpforum.sky.com/t5/Sky-Store/Everytime-I-press-play-it-logs-me-out-of-sky-store/m-p/5132113#M26648 <P>I am having the same issue, did you sort yours??</P> Mon, 03 Nov 2025 19:41:41 GMT https://helpforum.sky.com/t5/Sky-Store/Everytime-I-press-play-it-logs-me-out-of-sky-store/m-p/5132113#M26648 JoeMac82 2025-11-03T19:41:41Z https://helpforum.sky.com/t5/Sky-Store/Everytime-I-press-play-it-logs-me-out-of-sky-store/m-p/5132182#M26649 <P>Hi I have the same issue have been trying to sort it for 3 days. reset box just boots me out even trying trailers.</P><P>has anyone sorted theirs yet. TIA</P> Mon, 03 Nov 2025 20:41:07 GMT https://helpforum.sky.com/t5/Sky-Store/Everytime-I-press-play-it-logs-me-out-of-sky-store/m-p/5132182#M26649 Shazza39 2025-11-03T20:41:07Z https://helpforum.sky.com/t5/Sky-Store/Everytime-I-press-play-it-logs-me-out-of-sky-store/m-p/5134215#M26655 <P>All of a sudden its working for me now. Wondering if sky has sorted it .. not sure but I'll see how long it works for ..</P> Thu, 06 Nov 2025 07:51:12 GMT https://helpforum.sky.com/t5/Sky-Store/Everytime-I-press-play-it-logs-me-out-of-sky-store/m-p/5134215#M26655 Amy_w1995 2025-11-06T07:51:12Z https://helpforum.sky.com/t5/Sky-Store/Everytime-I-press-play-it-logs-me-out-of-sky-store/m-p/5134224#M26656 <P>Hi Amy same here we just thought we would try it last night and all of a sudden working.</P><P>&nbsp;</P> Thu, 06 Nov 2025 08:14:06 GMT https://helpforum.sky.com/t5/Sky-Store/Everytime-I-press-play-it-logs-me-out-of-sky-store/m-p/5134224#M26656 Shazza39 2025-11-06T08:14:06Z