topic Re: Not excepting payment for rental in Sky Store https://helpforum.sky.com/t5/Sky-Store/Not-excepting-payment-for-rental/m-p/5100239#M26460 <P>Are you renting on your Sky box&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4488036">@Haff1</a>&nbsp;?</P><P>&nbsp;</P><P>If so, we often hear of customer's credit limits being reset to £0 (not because of anything the customer has done wrong - just so a credit limit can be set up and agreed with the customer )</P><P>&nbsp;</P><P>If yours is the same - it can usually be fixed easily with a live chat to the Skystore support team - but they don't open till 11am</P><P>&nbsp;</P><P>Here is a link for them&nbsp;</P><P>&nbsp;</P><P><A title="Store" href="https://www.skystore.com/n/hcus/help/contact-us" target="_self">https://www.skystore.com/n/hcus/help/contact-us</A>&nbsp;</P><P>&nbsp;</P><P>Just so you know - if you rent online / Skystore app - you CAN'T send a rental to your Sky box from online.&nbsp;</P> Fri, 26 Sep 2025 20:12:41 GMT mike+simmonds 2025-09-26T20:12:41Z Not excepting payment for rental https://helpforum.sky.com/t5/Sky-Store/Not-excepting-payment-for-rental/m-p/5100226#M26459 <P>Won't excepting payment for rental when funds are available&nbsp;</P> Fri, 26 Sep 2025 19:52:24 GMT https://helpforum.sky.com/t5/Sky-Store/Not-excepting-payment-for-rental/m-p/5100226#M26459 Haff1 2025-09-26T19:52:24Z Re: Not excepting payment for rental https://helpforum.sky.com/t5/Sky-Store/Not-excepting-payment-for-rental/m-p/5100239#M26460 <P>Are you renting on your Sky box&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4488036">@Haff1</a>&nbsp;?</P><P>&nbsp;</P><P>If so, we often hear of customer's credit limits being reset to £0 (not because of anything the customer has done wrong - just so a credit limit can be set up and agreed with the customer )</P><P>&nbsp;</P><P>If yours is the same - it can usually be fixed easily with a live chat to the Skystore support team - but they don't open till 11am</P><P>&nbsp;</P><P>Here is a link for them&nbsp;</P><P>&nbsp;</P><P><A title="Store" href="https://www.skystore.com/n/hcus/help/contact-us" target="_self">https://www.skystore.com/n/hcus/help/contact-us</A>&nbsp;</P><P>&nbsp;</P><P>Just so you know - if you rent online / Skystore app - you CAN'T send a rental to your Sky box from online.&nbsp;</P> Fri, 26 Sep 2025 20:12:41 GMT https://helpforum.sky.com/t5/Sky-Store/Not-excepting-payment-for-rental/m-p/5100239#M26460 mike+simmonds 2025-09-26T20:12:41Z