https://helpforum.sky.com/t5/Sky-Store/Registered-Devices-messed-up/m-p/5080115#M26376 <P>Following the recent update I've just gone into my Sky Store app on IPad to re-download some purchases only to be told that it isn't a registered device (I've used this iPad for 4 years).</P><P>&nbsp;</P><P>Went onto MySky to see that my partner's iPad is registered 4 times.</P><P>&nbsp;</P><P>What's happened???</P> Mon, 08 Sep 2025 18:41:32 GMT steely 2025-09-08T18:41:32Z https://helpforum.sky.com/t5/Sky-Store/Registered-Devices-messed-up/m-p/5080115#M26376 <P>Following the recent update I've just gone into my Sky Store app on IPad to re-download some purchases only to be told that it isn't a registered device (I've used this iPad for 4 years).</P><P>&nbsp;</P><P>Went onto MySky to see that my partner's iPad is registered 4 times.</P><P>&nbsp;</P><P>What's happened???</P> Mon, 08 Sep 2025 18:41:32 GMT https://helpforum.sky.com/t5/Sky-Store/Registered-Devices-messed-up/m-p/5080115#M26376 steely 2025-09-08T18:41:32Z https://helpforum.sky.com/t5/Sky-Store/Registered-Devices-messed-up/m-p/5080150#M26377 <P>Would appear to be a glitch not of your making&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/16333">@steely</a>&nbsp;</P><P>&nbsp;</P><P>Will it let you remove three of the iPads and add yours back as an addition for this month ?</P><P>&nbsp;</P><P>If not you will just have to chat to the Skystore support team, explain what has happened and ask them to start you off with the two iPads and two empty slots. Hopefully you will get through to someone helpful but they aren't open till 11am tomorrow&nbsp;</P><P>&nbsp;</P><P>Here is their link&nbsp;</P><P>&nbsp;</P><P><A title="Store" href="https://www.skystore.com/n/hcus/help/contact-us" target="_self">https://www.skystore.com/n/hcus/help/contact-us</A>&nbsp;</P> Mon, 08 Sep 2025 19:20:02 GMT https://helpforum.sky.com/t5/Sky-Store/Registered-Devices-messed-up/m-p/5080150#M26377 mike+simmonds 2025-09-08T19:20:02Z