https://helpforum.sky.com/t5/Sky-Store/Buy-and-Keep-Preorders-not-available-to-watch/m-p/5074170#M26231 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4466248">@MichaelK52</a>&nbsp;</P> <P>Buy and keep pre-orders will not be available until their day of release so can you give us some examples as there have been issues where they are still not available after this release date.</P> Mon, 01 Sep 2025 12:34:22 GMT caesarome 2025-09-01T12:34:22Z https://helpforum.sky.com/t5/Sky-Store/Buy-and-Keep-Preorders-not-available-to-watch/m-p/5074053#M26229 I have pre ordered movies on Sky Store but these are not available to play on my Sky Q box when released. No issue with billing. Mon, 01 Sep 2025 10:55:05 GMT https://helpforum.sky.com/t5/Sky-Store/Buy-and-Keep-Preorders-not-available-to-watch/m-p/5074053#M26229 MichaelK52 2025-09-01T10:55:05Z https://helpforum.sky.com/t5/Sky-Store/Buy-and-Keep-Preorders-not-available-to-watch/m-p/5074065#M26230 <P>What movies?&nbsp; Have they been released?</P> Mon, 01 Sep 2025 11:06:07 GMT https://helpforum.sky.com/t5/Sky-Store/Buy-and-Keep-Preorders-not-available-to-watch/m-p/5074065#M26230 PandJ2020 2025-09-01T11:06:07Z https://helpforum.sky.com/t5/Sky-Store/Buy-and-Keep-Preorders-not-available-to-watch/m-p/5074170#M26231 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4466248">@MichaelK52</a>&nbsp;</P> <P>Buy and keep pre-orders will not be available until their day of release so can you give us some examples as there have been issues where they are still not available after this release date.</P> Mon, 01 Sep 2025 12:34:22 GMT https://helpforum.sky.com/t5/Sky-Store/Buy-and-Keep-Preorders-not-available-to-watch/m-p/5074170#M26231 caesarome 2025-09-01T12:34:22Z https://helpforum.sky.com/t5/Sky-Store/Buy-and-Keep-Preorders-not-available-to-watch/m-p/5076172#M26272 <P>Most recently the new Superman movie which I believe was released on 26th August.&nbsp; It shows in my pre-orders but no where else and is not available to play.</P> Wed, 03 Sep 2025 14:39:47 GMT https://helpforum.sky.com/t5/Sky-Store/Buy-and-Keep-Preorders-not-available-to-watch/m-p/5076172#M26272 MichaelK52 2025-09-03T14:39:47Z https://helpforum.sky.com/t5/Sky-Store/Buy-and-Keep-Preorders-not-available-to-watch/m-p/5076243#M26273 <P>That one I believe was fixed last week so are you still unable to access it ?</P> Wed, 03 Sep 2025 15:49:42 GMT https://helpforum.sky.com/t5/Sky-Store/Buy-and-Keep-Preorders-not-available-to-watch/m-p/5076243#M26273 caesarome 2025-09-03T15:49:42Z