topic Charged payments 3 times but no movie i rented in Sky Store

Charged payments 3 times but no movie i rented

Tom1100 — Mon, 21 Jul 2025 18:25:04 GMT

I not getting movie Minecraft but being charged 3 times for it

Re: Charged payments 3 times but no movie i rented

caesarome — Mon, 21 Jul 2025 18:40:32 GMT

@Tom1100

What do you mean by this:

@Tom1100 wrote:

I not getting movie Minecraft

What is happenini when you try to watch it ?

And on what devoce are you trying to watch it on ?

Re: Charged payments 3 times but no movie i rented

Tom1100 — Mon, 21 Jul 2025 19:14:26 GMT

Charged 3 times trying to rent Minecraft for my kids but not getting it at all. Watching on a now tv stick

Re: Charged payments 3 times but no movie i rented

caesarome — Mon, 21 Jul 2025 19:19:49 GMT

@Tom1100 wrote:

Charged 3 times trying to rent Minecraft for my kids but not getting it at all.

You still haven't said what is happening when you try to watch it, do you see an error message for example ?

Re: Charged payments 3 times but no movie i rented

Tom1100 — Mon, 21 Jul 2025 19:51:47 GMT

Nothing happens just wants me pay again to rent it

Re: Charged payments 3 times but no movie i rented

caesarome — Mon, 21 Jul 2025 20:38:09 GMT

@Tom1100

You might want to get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us