topic Re: A Minecraft movie code 0805 in Sky Store

A Minecraft movie code 0805

Rebel2104 — Mon, 19 May 2025 15:09:31 GMT

I've purchased this movie and I can't view it. All I'm getting is error code 0805

A Minecraft movie

Cwynesaddinall — Mon, 19 May 2025 14:51:15 GMT

I have just purchased a Minecraft movie on sky store, but it keeps coming up with "your selection is unavailable at the moment. Please try again. Code (0805).

what do I do?

Sky store

ChloJoe93 — Mon, 19 May 2025 14:59:47 GMT

Hi I purchased the new Minecraft movie and it won't let me watch it. It's saying my selection is unavailable at the moment and an error code 0805. My girls are very excited to watch this! I've turned the sky glass of at the wall and left it for 10 minutes but the error message is still coming up. All the other movies in our library are fine.

Re: A Minecraft movie

TschussMoose — Mon, 19 May 2025 15:09:46 GMT

Mine too, I'm wondering if there are too many people downloading at the same time...my son is gutted!

Re: A Minecraft movie

s.parker88 — Mon, 19 May 2025 15:14:35 GMT

If you look back through, it seems to be a common issue in Sky Store.

I mean, so glad I paid £19.99 for my son to watch it when he comes home from school. He will be at his mum's so won't be able to watch it with him until next week. Thought this was supposed to

be a premium service.

Re: A Minecraft movie code 0805

JarJar — Mon, 19 May 2025 15:22:12 GMT

Also having the same issue with The Minecraft Movie..... very upset child

Re: A Minecraft movie

JarJar — Mon, 19 May 2025 15:23:48 GMT

Also having the same problem, have a very upset autistic child right now 😞

Minecraft error code

Amy227 — Mon, 19 May 2025 15:32:43 GMT

Just purchased minecraft movie and it's showing an error code 0805

Can you make the film work please as son has been so excited to watch it.

Re: Minecraft error code

caesarome — Mon, 19 May 2025 15:41:58 GMT

@Amy227 @Rebel2104 @JarJar @s.parker88 @TschussMoose

You all need to get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

Re: Minecraft error code

JarJar — Mon, 19 May 2025 15:48:05 GMT

The live chat just permanently "loads"

Re: Minecraft error code

Amy227 — Mon, 19 May 2025 15:49:20 GMT

Live chat isn't working and the phone number after sitting on it for 10 mins just hung up

Re: Minecraft error code

Amy227 — Mon, 19 May 2025 15:53:29 GMT

Emailed but it's 48 hours for a reply. So frustrating!! No one to be able to talk to also is ridiculous. Sky do better

Re: A Minecraft movie code 0805

Tick — Mon, 19 May 2025 16:01:54 GMT

Same issue too. Currently waiting for my call to be picked up. 14 mins in

Re: Minecraft error code

Bee27 — Mon, 19 May 2025 16:04:17 GMT

Live chat isn't working either

Re: Sky store

Bee27 — Mon, 19 May 2025 16:06:51 GMT

Mine is the same

Re: A Minecraft movie

Bee27 — Mon, 19 May 2025 16:08:03 GMT

Yes mine is the same!

Minecraft the movie code 0805 can’t watch it

Kelvin+h — Mon, 19 May 2025 16:09:32 GMT

I'm trying to watch Minecraft the movie but keep coming up with error code 0805 tried on the live chat but that's unavailable

how do I get to watch it

Re: A Minecraft movie code 0805

Rhaudder — Mon, 19 May 2025 16:13:14 GMT

Same issue for me and can't use live chat. Says it is unavailable.

Re: A Minecraft movie code 0805

LieLow89 — Mon, 19 May 2025 16:22:20 GMT

I spoke to Sky about it. It's a known issue but they don't know what's wrong or how to fix it.

The adviser stated that you probably won't be able to watch it tonight.

Looking at previous posts as well, this has been an issue they've had for years and they still haven't figured it out, absolute joke to be fair.

Minecraft Movie error message

Leanne1986 — Mon, 19 May 2025 16:22:54 GMT

I have purchased the Minecraft movie today and am receicing an error message saying playback unavailable at the moment Please try again (1102)

Three very unhappy children, not the first time this has happened when purchasing from Sky Store.