https://helpforum.sky.com/t5/Sky-Store/Trying-to-rent-a-sky-film/m-p/4969055#M25085 <P>I'm getting a message when trying to rent a sky movie which says "insurgent credit on your viewing card"</P><P>not sure what this means or if I have a viewing card. What do I do to add credit?</P> Sat, 26 Apr 2025 15:07:54 GMT David+Hulf 2025-04-26T15:07:54Z https://helpforum.sky.com/t5/Sky-Store/Trying-to-rent-a-sky-film/m-p/4969055#M25085 <P>I'm getting a message when trying to rent a sky movie which says "insurgent credit on your viewing card"</P><P>not sure what this means or if I have a viewing card. What do I do to add credit?</P> Sat, 26 Apr 2025 15:07:54 GMT https://helpforum.sky.com/t5/Sky-Store/Trying-to-rent-a-sky-film/m-p/4969055#M25085 David+Hulf 2025-04-26T15:07:54Z https://helpforum.sky.com/t5/Sky-Store/Trying-to-rent-a-sky-film/m-p/4969068#M25086 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3373466">@David+Hulf</a>&nbsp;</P> <P>It is a bit of a misleading message as usually it means your account has not been set up for` Sky Stores purchases but it is something that can be easily fixed so I&nbsp;would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Sat, 26 Apr 2025 15:30:08 GMT https://helpforum.sky.com/t5/Sky-Store/Trying-to-rent-a-sky-film/m-p/4969068#M25086 caesarome 2025-04-26T15:30:08Z