topic Re: Purchased wrongly in Sky Store

Purchased wrongly

Andrew6666 — Fri, 04 Apr 2025 09:38:00 GMT

I went and purchased the wrong movie can I delete it to get a refund

Re: Purchased wrongly

Anonymous — Fri, 04 Apr 2025 10:11:57 GMT

All purchases on Sky Store are final as per the T&Cs

Re: Purchased wrongly

mike+simmonds — Fri, 04 Apr 2025 12:21:15 GMT

Hi @Andrew6666

It might be worth trying a livechat with the Skystore support team to see if they will offer you a goodwill gesture. I've put a link for you below.

alternatively- if it's a rental from your Sky Q box and you don't watch even a second of it, theoretically it should not charge you and disappear from your box after a week.

https://www.skystore.com/n/hcus/help/contact-us