topic Re: Sending purchased movies to sky box in Sky Store

Sending purchased movies to sky box

Sheels21 — Thu, 20 Mar 2025 08:15:16 GMT

I bought movies to watch on my iPad they download ok but when I want to watch on my tv it won't send them, it says sending to your sky box, icon turning round but I cannot do anything else it won't return back and I have to swipe the page off and start again. But it just will not send. I have sent other movies, is there a limit to how many you can send?

Re: Sending purchased movies to sky box

caesarome — Thu, 20 Mar 2025 10:06:57 GMT

@Sheels21

The only films that can be sent from your iPad to your Sky box are Buy and Keep ones so are these films these ones ?

Re: Sending purchased movies to sky box

Sheels21 — Thu, 20 Mar 2025 10:47:56 GMT

Hi yes they are I have quite a few

Re: Sending purchased movies to sky box

mike+simmonds — Thu, 20 Mar 2025 11:33:23 GMT

I don't think there is a limit on the number of movies you can "send to box" @Sheels21

My thoughts would be to only send one at a time and also it often sorts out these annoying problems if you power off your Sky box at the mains for at least a minute (to allow the internal components to completely switch off) then power back on and try to send again

Re: Sending purchased movies to sky box

caesarome — Thu, 20 Mar 2025 12:14:47 GMT

@Sheels21

If a reboot doesn't work thrn I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us