topic Re: Using Sky Store in Sky Store

Using Sky Store

Bovril12 — Sat, 08 Mar 2025 19:38:09 GMT

We're trying to rent a film on Sky Store for the first time since getting Sky.
However we keep getting "unexpected error" and can't do anything.
we do manage to sign in but it asks to enter surname and then error message appears.
Any advice much appreciated . Thanks

Re: Using Sky Store

Lisa-P1987 — Sun, 09 Mar 2025 11:58:23 GMT

Hi there, we have a dedicated support for the Sky Store team. You can find their contact info here Sky Store – The Latest Movies Straight From The Cinema

Re: Using Sky Store

caesarome — Sun, 09 Mar 2025 12:23:24 GMT

@Bovril12

This should fx it for you:

Make sure your title (Mr, Mrs etc..) and surname is filled in here:

https://www.sky.com/mydetails/sky-id

Re: Using Sky Store

Bovril12 — Sun, 09 Mar 2025 14:20:58 GMT

So simple, but it worked. Huge thanks