topic Sky store in Sky Store

Sky store

Huuu1 — Sun, 16 Feb 2025 21:13:30 GMT

Unexpected error when claiming sky VIP gift

Re: Sky store

mikealanr — Sun, 16 Feb 2025 21:45:49 GMT

Not a lot of information to go off, but we are fellow subscribers here on the community. The best thing to do is speak to Sky Store support directly: https://www.skystore.com/n/hcus/help/contact-us

MikeAlanR

Re: Sky store

lettice — Mon, 17 Feb 2025 05:12:13 GMT

This type of problem is easily resolved by contacting the Sky Store support team.

They operate a live chat available from 11am-7.30pm Monday to Saturday linked here:

https://www.skystore.com/help/contact-us

Re: Sky store

caesarome — Mon, 17 Feb 2025 05:39:01 GMT

@Huuu1

You should be able to fix this yourself by making sure your title (Mr, Mrs etc..) and surname is filled in here:

https://www.sky.com/mydetails/sky-id